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Outlook won't work until I log into AOL online each day.

Outlook won't work until I log into AOL online each day.

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Contributor ChristyP
Contributor
Posts: 2
Registered: ‎07-28-2018
Message 1 of 5
(960 Views)

After I click the Outlook "send/receive" button I get a pop up window asking for my password.  It's defaulted correctly but keeps popping up when I say "ok" and  send/receive never works.  I went online and logged into my aol mail account to see my  mail there.  What I doscovered is after I do this, when I hit send/receive in Outlook again it works fine and continues to do so for a while.  I'd like to not have to sign into aol every day (or more than daily) to get Outlook for work.  Any suggestions?   I have the pop and smpt etc. setting correct. It has been working fine for months.  I rebooted computer and modem also.  Thanks!

4 REPLIES 4
MVP Edg1 MVP
MVP
Posts: 1,076
Registered: ‎06-24-2018
Message 2 of 5
(951 Views)

That's weird. Maybe when logging in to AOL click the remember me or keep me signed in box and see if that keeps you signed in on outlook. 

Contributor ChristyP
Contributor
Posts: 2
Registered: ‎07-28-2018
Message 3 of 5
(931 Views)

I tried the 'remember me' and it didn't make a differece.   Thanks for the suggestion though.  

Contributor wspotter2
Contributor
Posts: 1
Registered: ‎07-30-2018
Message 4 of 5
(892 Views)

Have same problem on a seperate veizon.net account but also on iPhone and iPad

Contributor djnolan
Contributor
Posts: 8
Registered: ‎08-03-2018
Message 5 of 5
(861 Views)

Yes, I am having similar issues.  I am getting a 0x800CCC92 error.  I looked this up on the internet and some suggestions were to delete or archive messages, and check settings.  

 

The one question I have on setting is should SPA be turned on?

 

SPA is secure password authentication.  It doesn't seem to make a difference eitehr way.

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