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Outlook won't work until I log into AOL online each day.

Outlook won't work until I log into AOL online each day.

Contributor ChristyP
Posts: 2
Registered: ‎07-28-2018
Message 1 of 5

After I click the Outlook "send/receive" button I get a pop up window asking for my password.  It's defaulted correctly but keeps popping up when I say "ok" and  send/receive never works.  I went online and logged into my aol mail account to see my  mail there.  What I doscovered is after I do this, when I hit send/receive in Outlook again it works fine and continues to do so for a while.  I'd like to not have to sign into aol every day (or more than daily) to get Outlook for work.  Any suggestions?   I have the pop and smpt etc. setting correct. It has been working fine for months.  I rebooted computer and modem also.  Thanks!

Posts: 1,076
Registered: ‎06-24-2018
Message 2 of 5

That's weird. Maybe when logging in to AOL click the remember me or keep me signed in box and see if that keeps you signed in on outlook. 

Contributor ChristyP
Posts: 2
Registered: ‎07-28-2018
Message 3 of 5

I tried the 'remember me' and it didn't make a differece.   Thanks for the suggestion though.  

Contributor wspotter2
Posts: 1
Registered: ‎07-30-2018
Message 4 of 5

Have same problem on a seperate veizon.net account but also on iPhone and iPad

Contributor djnolan
Posts: 8
Registered: ‎08-03-2018
Message 5 of 5

Yes, I am having similar issues.  I am getting a 0x800CCC92 error.  I looked this up on the internet and some suggestions were to delete or archive messages, and check settings.  


The one question I have on setting is should SPA be turned on?


SPA is secure password authentication.  It doesn't seem to make a difference eitehr way.

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