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Port 25 HSI Emailing Issues

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Contributor
Contributor
Posts: 3
Registered: ‎09-14-2009

Re: Port 25 reconfigure

Message 30 of 79
(20,613 Views)

Well....I finally figured this thing out today and then I reached some one at MSN who knew his stuff and agreed.  Before the Port 25 reconfigure I was on a HTTP server which allowed for syncing of the e-mail accounts.  Now they put me on a POP3 server which will not allow the hotmail to mirror what I delete in Outlook Express.  See I know it was a communication issue.....it just took three days and numerous telephone calls to tech support.  Problem was I had to figure it out myself.  Just in case anyone else has this problem.....nothing we can do about it.  Just delete at both locations, or delete in hotmail before down loading to Outlook Express.

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Contributor
Contributor
Posts: 2
Registered: ‎09-22-2009

confused about port 25 change

Message 31 of 79
(20,572 Views)

Received notification about port 25 change, but I'm confused. I have a verizon.net address, but use Outlook to receive and send email. Do I need to change? I'm a residential customer. Another forum topic mentioned less tech-savvy people, I'm one of them. Please help. Thanks.

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: confused about port 25 change

Message 32 of 79
(20,549 Views)

If you are using only your verizon.net address, then the change does not apply to you. It is only if you are using a 3rd party email address that you need to worry.

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Contributor
Contributor
Posts: 2
Registered: ‎09-23-2009

Port 25 change for SMTP Sendmail only?

Message 33 of 79
(20,600 Views)

Verizon doesn't say this anywhere, but is it safe to say that this change is only for mail sent via SMTP, and my account that uses an MS Exchange server to send is not changed?

 

I think a little more technical clarity would go a long way toward limiting their support spending.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,002
Registered: ‎09-24-2008

Re: Port 25 change for SMTP Sendmail only?

Message 40 of 79
(20,522 Views)

Correct, as long that MS Exchange server does not use port 25 as listening port.

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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Contributor
Contributor
Posts: 1
Registered: ‎09-23-2009

I too am confused about the Port 25 switch

Message 34 of 79
(21,189 Views)

I have a verizon.net email account (that I rarely use).  I do, however, use my hotmail accounts all the time.  Do I have to change?  The email said if you use Outlook Express, you will have to change the port.  Stupid question, I know, but how do I know if I'm using Outlook?  I just go to msn and access my hotmail accounts.

 

A friend who uses his verizon.net email is suddenly not able to send anything to my hotmail accounts - it keeps bouncing back.  Is this related to the Port 25 issue?  I can send from hotmail to his Verizon, but he can't send from his Verizon to my hotmail.

 

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Silver Contributor V
Silver Contributor V
Posts: 668
Registered: ‎10-26-2008

Re: I too am confused about the Port 25 switch

Message 35 of 79
(21,154 Views)

There are two kinds of mail so to speak. Outlook/Outlook Express and most other email clients use something called POP3, which initiates the send of mail by sending a request for service to port 25 on a SMTP server such as outgoing.verizon.net.

What Verizon is doing is blocking off network access to port 25. In other words if you are going to send mail from Outlook/Outlook Express, Eudora, or a similar email client, you are going to have to send it via a Verizon SMTP server, even if you have other email accounts that are NOT on Verizon. This only impacts the sending of email. You can still receive email from any POP3 server you have legitimate access too. So if you have for example an email account at work, you can still receive email from that POP3 server. However if you want to send email, and you are a Verizon residential customer (off network port 25 access is not blocked for commercial customers), you are going to have to specify a Verizon smtp server instead of the smtp server in your workplace, and your outgoing email will have to be sent through a Verizon smtp server, even if the email address isn't a Verizon email address.

 

The other type of email does not use POP3, and is often referred to as 'web mail'. Hotmail is a good example of a web based email system. It doesn't utilize an SMTP server, so there is no need to access port 25. (Verizon also supports the use of web mail, just log on to www.verizon.net).  Webmail is not impacted by this change at all, so your hotmail email accounts will see no change in how you send or receive mail.

 

Hope that is helpful

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: I too am confused about the Port 25 switch

Message 36 of 79
(21,160 Views)

jimw1950 seems to have summed up the port 25 change pretty clearly, so unless you have more questions I'll leave that alone.

 

The verizon.net mail being blocked going to your hotmail account is completely unrelated to the port 25 change. Microsoft is blocking all verizon.net email right now. I have a post about this and the steps to take to report it to Microsoft here.

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Contributor
Contributor
Posts: 1
Registered: ‎09-23-2009

Re: I too am confused about the Port 25 switch

Message 37 of 79
(21,061 Views)

All of a sudden I cannot send any email through my MS Outlook. How do I set up the Verizon SMTP server to get my mail working again.

 

Thanks for any help.

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Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-11-2009

Re: I too am confused about the Port 25 switch

Message 38 of 79
(21,051 Views)

I thought this thread was about port 25 switch, but I see now it's about Verizon being blocked by Windows LIve Hotmail. I just made my own post about this problem. This is affecting Qwest DSL also because they use windows live hotmail and also live.com.... I have a friend who has a q.com email address and that gets bounced back as well as his live.com email address. At the live hotmail site, all i have seen is blame being thrown back and forth to Verizon and Hotmail.

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