11-14-2014 07:21 AM
When signing in to Verizon a box keeps coming up to enter mobile phone number. I have been checking off "No Number" and it says account settings updated but the box keeps appearing. I have deleted cookies and history as instructed by cust. svc but that did not fix the problem. Using Firefox.
11-16-2014 04:50 AM - edited 11-16-2014 04:51 AM
Thanks for contacting us MsSusan. I just attempted this, to test it out, and was able to confirm it works. If you have either the Internet Explorer or Chrome browser on your device, could I have you try it again with either of those browsers (After clearing cookies) and let us know your results?