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Receiving two copies of all e-mails

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MarilynC
Contributor
Contributor
Posts: 2
Registered: ‎09-02-2013

Receiving two copies of all e-mails

Message 1 of 5
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It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?

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JOSEm441
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Receiving two copies of all e-mails

Message 2 of 5
(654 Views)

HI Marylin Welcome to the forum ... Do you check your email on various devices?

This link may also be of some help http://kb.iu.edu/data/ahph.html

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Receiving two copies of all e-mails

Message 3 of 5
(592 Views)

@MarilynC wrote:

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?


Do you have any filters set up in your mail? Perhaps something set to put messages in your inbox?

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Receiving two copies of all e-mails

Message 4 of 5
(567 Views)

@MarilynC wrote:

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?


What method are you using to access your email?  The web client, Outlook, etc.?

MarilynC
Contributor
Contributor
Posts: 2
Registered: ‎09-02-2013

Re: Receiving two copies of all e-mails

Message 5 of 5
(530 Views)

I found the answer.  Simply uncheck the box that says to save to the server and it stops looping/forwarding extra copy.

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