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Receiving two copies of all e-mails

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Contributor
Contributor
Posts: 2
Registered: ‎09-02-2013

Receiving two copies of all e-mails

Message 1 of 5
(556 Views)

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?

4 REPLIES 4
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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Receiving two copies of all e-mails

Message 2 of 5
(550 Views)

HI Marylin Welcome to the forum ... Do you check your email on various devices?

This link may also be of some help http://kb.iu.edu/data/ahph.html

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Receiving two copies of all e-mails

Message 3 of 5
(488 Views)

@MarilynC wrote:

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?


Do you have any filters set up in your mail? Perhaps something set to put messages in your inbox?

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
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Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008

Re: Receiving two copies of all e-mails

Message 4 of 5
(463 Views)

@MarilynC wrote:

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?


What method are you using to access your email?  The web client, Outlook, etc.?

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Contributor
Contributor
Posts: 2
Registered: ‎09-02-2013

Re: Receiving two copies of all e-mails

Message 5 of 5
(426 Views)

I found the answer.  Simply uncheck the box that says to save to the server and it stops looping/forwarding extra copy.

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