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Rejected test email

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Contributor Budg
Contributor
Posts: 2
Registered: ‎04-03-2013
Message 1 of 2
(736 Views)
WHY?


Delivery to the following recipient failed permanently: {edited for privacy} Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain verizon.net by relay.verizon.net. [206.46.232.11]. The error that the other server returned was: 550 5.1.1 unknown or illegal alias:{edited for privacy} ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=message-id:date:from:user-agent:mime-version:to:subject :content-type:content-transfer-encoding; bh=okRIcgONGB1J7e4c49S46czD28630/jz8Iz7hJxNCpQ=; b=kVpjvrNr7e/G211m11nsmZOeWt4+QfIoWACK+dnl80iR6p/8zvAUVnl6NjVzLsRBVl SGzTGRgJOU9z21N6L25fRvE/WhPMjoANlsCsOHPO/8UmpvVv5AbXeUPZ2JCbgdwULgWq +s+Uk71ezPKt/QBKostR6hJLXGscSGHr0AJYaIwWOy6D0V0Nk7y1RybksRVXRVV2qsjM QJn0rZ0530Mbv17OWqX75miy7Rp3ncOAEFWCULi8LrGsE1FlETKKGghgK4MuuPDeGS30 mHmfr0eixXRYkNtKC1+gJCIkbNsfmOSXafEa/Rmf4YwI3qOMwHySG78qqoiGwjJB0jAi TYhA== X-Received: by 10.140.85.104 with SMTP id m95mr24278416qgd.93.1417221079267; Fri, 28 Nov 2014 16:31:19 -0800 (PST) Return-Path: {edited for privacy} Received: from [192.168.1.33] ([96.234.236.178]) by mx.google.com with ESMTPSA id m39sm10638584qgd.28.2014.11.28.16.31.18 for <{edited for privacy}> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Fri, 28 Nov 2014 16:31:18 -0800 (PST) Message-ID: <547913EC.3090009@gmail.com> Date: Fri, 28 Nov 2014 19:31:40 -0500 From: WLGmail <{edited for privacy}> User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.2.0 MIME-Version: 1.0 To: {edited for privacy} Subject: test Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit
Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied. 
 
HTML comes directly from Verizon ... shame!
 
{edited for privacy}
1 REPLY 1
Moderator Moderator
Moderator
Posts: 8,718
Registered: ‎03-18-2013
Message 2 of 2
(665 Views)

Hi Budg,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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