Every time I try to open my email on the computer I get this message:
Retrieving User Profile Failed. Please try again later.
I don't understand, my email comes to my phone fine, and opens fine on there, but not the computer. Can anyone help me?
for some reason this is only with IE......Firefox nor does Google Chrome or Safari have this issue. Clear cookies cache and that should fix it should you still want to use that browser
i tried using firefox as my browser and i still get 'retrieving user profile failed"
I keep getting the same message as well. Tried c=two different computers; have cleared all history, files, cookies, etc. This is really frustrating.