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SPAM Filter Issues for Email

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Contributor
Contributor
Posts: 2
Registered: ‎11-17-2011

SPAM Filter Issues for Email

Message 1 of 11
(5,418 Views)

I don't understand how I can continue to get 20+ SPAM emails a day that the filter does not catch.  I even login and tag them as SPAM per the instructions.  I even forward the emails to "report SPAM" email alias, yet they keep on coming...same ones, over and over.  I actually forwarded my verizon email to a live.com email address for about a week and it caught EVERY SPAM email that verizon didn't.  Can ANYONE give me some advice on how to fix this issue?  I want to keep my email address @ Verizon but I'm close to bailing on it....thanks in advance for any help!

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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: SPAM Filter Issues for Email

Message 2 of 11
(5,415 Views)

there is no reason to drop the VZ email address. I recently changed to https://www.mozilla.org/en-US/thunderbird/ and it does a good job of spam filtering with the verizon account.. Best part it is free & often updated. It is very easy to setup and has many more useful features than verizon's mail. Good luck

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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Contributor
Contributor
Posts: 2
Registered: ‎11-17-2011

Re: SPAM Filter Issues for Email

Message 3 of 11
(5,381 Views)

Thanks for the suggestion....I actually use Outlook 365 w/McAfee and it does filter almost all of my verizon SPAM, but I still get the SPAM on my iPhone.  I know there are work arounds to avoid this issue, but the fact that Verizon cannot (or will not) block this SPAM with their filter is confusing to me... 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: SPAM Filter Issues for Email

Message 4 of 11
(5,371 Views)

If you keep getting SPAM from the same email addresses you can add the email addressses to the block list which will stop the SPAM.

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Contributor
Contributor
Posts: 4
Registered: ‎03-17-2015

Re: SPAM Filter Issues for Email

Message 5 of 11
(5,326 Views)
The filters have limits and still don't work have the time. Verizon is so behind the times in being current with their e-mail in many ways including the POP servers. Verizon needs to invest in a new team of peolple who understand current client needs and e-mail trends. I get more spam in my inbox then I get real e-mail and my filters are full. Forwarding the e-mails to spam@verizon.net & abuse@verizon.net doesn't seem to help either. I getting ready to dump verizon and go to Comcast, especially after losing the weather channel - how stupid was that! The cost of of getting new customers based on 1 years offers is only a short term solution to failure!
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Contributor
Contributor
Posts: 1
Registered: ‎04-07-2015

Re: SPAM Filter Issues for Email

Message 6 of 11
(5,186 Views)

I finally bailed...support at verizon is useless...conflicting and mediocre advice from techs.  I now use gmail...it effectivly and easily washes all my spam...anything i want to keep i simply forward to my verizon account.  When i then open my verizon account it is virtually spam free and i have my forwards TO SAVE AND WORK WITH...WHY CANT VERIZON STOP THE SPAM...???

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: SPAM Filter Issues for Email

Message 7 of 11
(5,113 Views)

I have the opposite problem. My Verizon account is virtually SPAM free and my AOL account is full of it.

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Contributor
Contributor
Posts: 2
Registered: ‎04-22-2015

Re: SPAM Filter Issues for Email

Message 8 of 11
(5,068 Views)

I am sick and tired of the USELESS Verizon spam filtering! I often find a joke to send to as few as 6 friends, and often Verizon won't let me send it claiming it is spam! Yet, now I keep getting SPAM from an outfit in Ontario, Canada (often as many as15 to 20 per day). I try to use the UNSUBSCRIBE link and it asks you to input letters from a box shown. When you input them, it keeps saying you are inputting the wrong letters.

 

This is sickening! I am ready to dump Verizon for not only internet, but telephone as well as both cell phone lines. Their service stinks!

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎04-07-2015

Re: SPAM Filter Issues for Email

Message 9 of 11
(4,761 Views)
The Verizon Spam Filter only allows a user to create a MAX of 50 such filters which literally renders it USELESS. Today is Aug 26, 2015. As of today I have received 744 SPAM EMAILS or an average of 28.62 PER DAY! ONLY a VERY FEW have been CAPTURED by the "so-called VZ SPAM FILTER". How VZ can continue to advertise they have a SPAM FILTER, seems like deceptive Advertising. IT IS ABSOLUTELY DISGUSTING!
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Contributor
Contributor
Posts: 5
Registered: ‎10-30-2011

Re: SPAM Filter Issues for Email

Message 10 of 11
(4,215 Views)

I find that recently the spam filter has stopped working like they used to.  It has been about 8 weeks and I get about 20 to 25 spam mails a day. In the past I ddn't get that many in 6 months.  I believe Verizon recently sold out to another company and I wonder if that has anything to do with it.  I checked my filters and they are on.  I cannot possibly anticipate who is going to send spam to me and or guess at their subject line.  Spammers are clever at disguising words with symbols etc.  I tried to go on chat to talk to Verizon about it and I got booted out before I got started. 

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