SPAM detector is flawed

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Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎09-08-2010

SPAM detector is flawed

Message 1 of 5
(667 Views)

How am I supposed to forward SPAM to the appropriate abuse@ addresses if your detector stops it?

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: SPAM detector is flawed

Message 2 of 5
(626 Views)

Sorry to hear about the troubles you are having trying to send the message to our spam team. What error message are you getting? Is it a bounce back message? What email address are you sending it to?

Anthony_VZ

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: SPAM detector is flawed

Message 3 of 5
(621 Views)

I am pretty sure he's talking about the same thing I occasionally see.  The inbound spam filter fails to see a email as spam.  But try and forward that (except to the special Verizon spam detector site), and the outbound spam filter sometimes catches it. 

 

If the outbound spam detector can detect it why didn't the inbound one detect it?

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Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎09-08-2010

Re: SPAM detector is flawed

Message 4 of 5
(576 Views)

I look through the headers and see who the IP address belongs to and then forward the message to whatever company owns it. Your outbound filtering thinks I'm a spammer based off the message contents and prevents it from happening. I'd only forward spam to abuse@verizon.net if it originally came from verizon.

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Contributor
Contributor
Posts: 2
Registered: ‎09-06-2012

Re: SPAM detector is flawed

Message 5 of 5
(527 Views)

I've had the same problem, myself. Today Verizon have made things even worse. I tried to respond to a simple one-line e-mail. My response was only two lines long but Verizon rejected it as spam. I use Thunderbird but I can't send anything from it because of Verizon's screwup. I even tried sending it from their web based service and it still rejects it as spam. And this isn't the first time it's happened. Meanwhile my inboxes are filled with spam every day. And trying to contact Verizon is a joke. I am so sick of Verizon. I've noticed in the past few days that it takes ages to download simple messages, so I know that some unqualified person is tampering with something they know nothing about. We pay good money for a service that is getting worse. So much for high speed internet on FIOS!

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