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Spam filter not working on info@ messages

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Tarper
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-27-2012

Spam filter not working on info@ messages

Message 1 of 14
(3,128 Views)

Hello,

For the past few months I have been receiving spam from info@xxxx.yyyy.zzzz where x y and z are always different. I have tried to set a filter to move anything with from containing 'info' or 'info@' to the spam folder but these filters have not worked at all. Is anyone else having this problem? Any suggestions for filtering these messages? Its particularly annoying because these messages take 20-30 seconds to delete on my iPAD.

Thanks

 

13 REPLIES 13
JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Spam filter not working on info@ messages

Message 2 of 14
(3,090 Views)

Use an email client and use its spam filtering capabilities. 

 

In short, don't rely soley on Vz's SpamDetector.

 

The Lithium Software sux !!
Tarper
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-27-2012

Re: Spam filter not working on info@ messages

Message 3 of 14
(3,086 Views)

Thank you for your reply.

 

I do use an email client on my PC however there is no such option with email on the iPad. For some reason, these emails take a very long time to delete on the iPad.

 

Filtering all messages from info@blah.blah.blah into the spam folder would seem to be very straight forward however Verizon's filter feature simply does not appear to work.

 

-T

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Spam filter not working on info@ messages

Message 4 of 14
(3,073 Views)

The iPad is nolthing but a glorified Content Viewer.

 

On a desktop or notebook computer you may call it an application on the iPad you may call it an "app" but it all boiuld down to obtaining the right software for the need.  In the case of an iPad, you shouldn't be using as a Primary System for accessing email.  Just like I have challenged many to write a thesis on "writing a thesis on an iPad".  It isn't the proper "platform" for Word Processing and it is not the best platform for accessing one's email.

 

 

The Lithium Software sux !!
Tarper
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-27-2012

Re: Spam filter not working on info@ messages

Message 5 of 14
(3,050 Views)

Thank you once again Dave for your informative reply.

 

With all due respect however, you opinion about what is a suitable platform for receiving email or your feelings about iPads in general is not relevant. I understand very well the limitations of using a tablet as an email client but I also expect Verizon's email filtering feature to work as advertised.

 

The question I put to the forum is simply this; are others receiving these types of spam messages and has anyone successfully used the filtering feature to steer these messages to the trash thus avoiding having to download them from the server.

 

-T

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Spam filter not working on info@ messages

Message 6 of 14
(3,034 Views)

May I then suggest that you find a more appropriate email app.

 

Verizon does NOT advertise 100% spam detection and removal and it shouldn't be construed that Verizon or any other service provider can.

The Lithium Software sux !!
Tarper
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-27-2012

Re: Spam filter not working on info@ messages

Message 7 of 14
(3,022 Views)

Well Dave, you seem to be missing the point...again.

 

I am not suggesting that Verizon or any one else can magicly detect and clean all the spam I receive. I am simply wondering why a straight forward filter to move any message that contains the word 'info' in the 'from' field to the spam or trash folder does not work. Verizon does, in fact, advertise that such a filter should work. Is that really too much to ask?

 

-T

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Spam filter not working on info@ messages

Message 8 of 14
(3,016 Views)

To answer that, we's have to see the Raw Full Header of the email such that we can see the raw, not interpreted, text in the "From:"  field in the Header. 

 

Then we need to know the methodology you are using to "Delete" or "Move messages to folder XXXXX" and what you used such as "Contains" or "Matches" for the text.

The Lithium Software sux !!
Tarper
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-27-2012

Re: Spam filter not working on info@ messages

Message 9 of 14
(2,992 Views)

The methodology is to set the 'From contains info' in a user defined Spam Detector Filter. Perhaps the From field has be obfuscated in some way that prevents the filter from detecting the word info? Maybe they are parsing the Sender field instead of the From field? 

 

Here is the header with my email xxxx'd out.

 

Return-path: <info@513363743129140698.spacetrunk.com>
Return-path: <info@96731516432423389.spacetrunk.com>
Received: from 96731516432423389.spacetrunk.com ([unknown] [198.20.70.162])
by vms172079.mailsrvcs.net
(Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
with SMTP id <0ME1005DS9508Q80@vms172079.mailsrvcs.net> for
xxxxxxxx@verizon.net; Sun, 25 Nov 2012 01:36:46 -0600 (CST)
Date: Sat, 24 Nov 2012 20:33:35 -0600
Sun-Java-System-SMTP-Warning: Lines longer than SMTP allows found and wrapped.
From: info@513363743129140698.spacetrunk.com
Subject: Pay one price and get it all with an all-inclusive vacation
In-reply-to: <info@96731516432423389.spacetrunk.com>
X-Originating-IP: [198.20.70.162]
Sender: "All Inclusive Vacation"
<info@hzjkg.urfussqc.qfqwrkwd.96731516432423389.spacetrunk.com>
To: xxxxxxxxx@verizon.net
Message-id: <hzjkgfiwohrep>
MIME-version: 1.0
Content-type: text/html
Content-language: en-us
Content-transfer-encoding: 7BIT
Content-class: urn:content-classes:message
Original-recipient: rfc822;xxxxxxxxx@verizon.net

 

-T

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Spam filter not working on info@ messages

Message 10 of 14
(2,989 Views)

Go to Webmail...

 

1.    Settings --> email settings --> filters --> Add New Filter

 

If From Contains spacetrunk.com delete

 

Click on "Save"

 

2.    Settings --> email settings --> Blocking

 

"Block this email address:"  spacetrunk.com

 

Click on "Add"

 

---

 

And email client could have a rule created such as;

 

If Header Contains spacetrunk.com delete

or

If Header Contains info@*spacetrunk.com delete

 

Where; *  is a Regular Expression which means any number of characters.  Webmail doesn't support Regular Expressions (aka; RegEx)

 

The Lithium Software sux !!
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