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Sub-Account cannot access WebMail
lesenz
Enthusiast - Level 1
‎10-13-2010 07:24 AM

Hello,

My husband and I have always viewed our email first on the Verizon WebMail page.

I am the primary account holder, and my husband has the sub-account.

For the past week or so, he is unable to log in to Verizon Netmail. Verizon

does not seem to recognize his user name and password. I have no problem

logging in. I think this happened after Verizon made changes to NetMail.

He still can download his messages to Thunderbird - he just cannot access

his email on the Verizon server.

Any help will be appreciated!

Lesenz

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Re: Sub-Account cannot access WebMail
dslr595148
Community Leader
Community Leader
‎10-13-2010 08:33 AM

How do you access it?

I use for example, http://webmail.verizon.com/

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Re: Sub-Account cannot access WebMail
dslr595148
Community Leader
Community Leader
‎10-13-2010 08:33 AM

How do you access it?

I use for example, http://webmail.verizon.com/

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Re: Sub-Account cannot access WebMail
lesenz
Enthusiast - Level 1
‎10-13-2010 09:58 AM

Yes, that was the problem. He was using an old URL that apparently doesn't work.

Thanks so much!

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