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Sub Email Accounts
hlbullard
Enthusiast - Level 1
‎08-07-2010 04:34 PM
I am authorized up to 8 sub email accounts and every time I attempt to set up another email account, this is what I get back.....What do I need to do.....
 
Your current account type doesn't allow you to create sub-accounts. To find out if you can upgrade your account, please go here.
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Re: Sub Email Accounts
Keyboards
Master - Level 3
‎08-07-2010 06:59 PM

Are you attempting to create the sub-account from your ORIGINAL (primary) email?  This is the only account which is allowed to actually create a sub-account (can't make a sub from a sub).

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Re: Sub Email Accounts
hlbullard
Enthusiast - Level 1
‎08-21-2010 05:38 PM

I am using the account that the Verizon Tech set up on day 1.

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Re: Sub Email Accounts
somegirl
Champion - Level 3
‎08-24-2010 12:33 AM

You will need to contact Verizon's tech support. (Options on their Contact Us page.) A simple disable/enable of your account *should* fix the issue, and any tech support agent you talk to should have access to do that. If it doesn't then they'll need to escalate a ticket to get it resolved, and it should be resolved in 24-48 hours.

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