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Suddenly LOST Verizon Emails on AOL.com

Suddenly LOST Verizon Emails on AOL.com

Contributor Nightscape
Posts: 1
Registered: ‎01-24-2018
Message 1 of 4

Today, I went to look up an old saved email from my verizon.net account and much to my chagrin, thousands of emails were GONE... missing.... I called AOL.. they told me to look at the settings and make sure they were on imap... I did so.. they already were.. I've had no problem sending or receiving emails all along.. and now they're gone.  My settings were as they said they should be.  This is nuts.. now they say (AOL) that they can retrieve 34 emails.. that I deleted.. that's NOT what I'm looking for.  


THen they tell you they can sign you up for FREE trial of tech assistance... but neeed my credit card to start enrollment and I have to cancel in 30 days if I don't want the subscription... 


they suck.... they are useless... verizon should have NEVER stopped serving us!!

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,347
Registered: ‎05-16-2009
Message 2 of 4

Have you seen this ?


On Left Hand Side : Hover on Shortcuts

Click:AOL Mail Troubleshooting

Click on +: Problems Receiving or Reading Mail

Click on +: Why can't I retrieve my mail ? AND ALSO 

Click on +: How can I find emails that are missing from my AOL Mail Inbox ?

Let us know if you solved your problem using above suggestions and how ?

If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.



QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Contributor Rxich
Posts: 1
Registered: ‎02-18-2018
Message 3 of 4

The same thing happened to my father in law. This is a MAJOR FAIL for Verizon to choose the worst email provider in the universe, aol, what a joke.

God help you if you try to talk to someone to get assistance, they barely speak English and the FIRST thing they do is tell you to get out your credit card or they can't help.

Aol lost thousands of emails and is unable to restore them, guess they don't backup their servers. If Hillary used aol she would have never needed to destroy evidence, aol would have taken care of those pesky emails.


Verizon you treat your customers like **bleep** and abandoned them by choosing the worst email provider in the world.


Wonder how many other people had their emails lost by aol??



Bronze Contributor I
Bronze Contributor I
Posts: 139
Registered: ‎09-25-2008
Message 4 of 4

They chose the "worst email provider in the universe" becasue they bought it!

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