This is more of a verizon mail question, but no option to choose that here.
I know AOL supports it, but i spoke with a tech person from Verizon and they told me to use SSL/TLS as the setting in the Advanced Internet email settings.
This is wrong. When i kept it on STARTTLS , it is fine.
The issue was something else and after i reset my AOL email password it worked fine in Outlook. I think the security level for pswds just was taken up a level.
The other thing i noticed is that Verizon says to call AOL about issues if they cant help. When i tried to get help from AOL, I found out they charge $ for that help. They wouldnt help me with the settings in Outlook unless i called the premium service. Email settings shouldnt be a charge. That is sad. I also noticed that i am now getting emails from AOL about updating info ... after i already had issues weeks ago. They shouldve said things changed before. When they update password requirements , they should alert you so that you set a new one and you dont have issues with email fed to Outlook. Anyway, no more free suppport on email settings. I am not happy about that.
Just a few places to set up aol mail for free. A simple google search will yield more results than this.