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Timing Out Issue - Password Needs to be Re-Entered

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Bronze Contributor I
Bronze Contributor I
Posts: 60
Registered: ‎10-15-2009

Timing Out Issue - Password Needs to be Re-Entered

Message 1 of 2
(1,674 Views)

I am having issues with being frequently timed out when using Verizon FIOS Central EMail with Firefox 3.6.13.

 

The prompt to log back into e-mail happens even though I have checked off the option to leave logged on for 2 weeks.  I am using Verizon Mail Classic after the initial logon to Central page.

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Bronze Contributor III
Bronze Contributor III
Posts: 151
Registered: ‎09-11-2009

Re: Timing Out Issue - Password Needs to be Re-Entered

Message 2 of 2
(1,651 Views)

Hi, it may be a setting in your browser for your cookies or the cookie file itself. To help isolate the issue, log into your email using a different browser and see if it logs you out.  If it does, it's a Firefox setting or the cookies file.



~~ "It's not a bug. It's an undocumented feature."
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