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Triple Play

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Copper Contributor Rodsman
Copper Contributor
Posts: 12
Registered: ‎01-23-2012
Message 1 of 4
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Just had triple play installed this morning and nosing around all the new stuff.  I created email subaccounts for my wife and son but don't see how to access them?  Search didn't show anything so I thought I would ask here.

 

Thanks

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Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010
Message 2 of 4
(1,119 Views)

@Rodsman wrote:

Just had triple play installed this morning and nosing around all the new stuff.  I created email subaccounts for my wife and son but don't see how to access them?  Search didn't show anything so I thought I would ask here.

 

Thanks


   Did you try going to the top of this page and selecting "email & more" and then from the

   dropdown menu "email & more overview" ? Hope that helps!

Copper Contributor Rodsman
Copper Contributor
Posts: 12
Registered: ‎01-23-2012
Message 3 of 4
(1,115 Views)

Tried that but could only find my account.  I had comast and they could just sign in after I created the accounts but when I tried that I got a screen about creating a name/account or something like that.  Thanks tho.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009
Message 4 of 4
(1,096 Views)

As long as the sub was fully created, you access it by logging in with the username and password you set for that account. When you go to the My Account Tools page on the primary account, does the sub you created show up at the very bottom?

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