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03-16-2013 04:41 PM
I have received no notification of changes required from Verizon. One week ago, email downloads began to fail. After lengthy chats with 2 Verizon support people, I learned that due to a security upgrade, my outgoing port needed to be changed. (to 587)
Email downloads worked for a few days and then began to fail again. Normal tech support is not "trained in Windows Live Mail" and after attempting to help me for about an hour referred me to Premium Support. For 14.99 per month for 10 months, they claim they could help me (that would be $149.90 to get email settings). They claim that nothing has changed since last week. I told them that either Windows Live Mail is no longer compatible with Verizon Yahoo Email Accounts or they are trying to make me pay a lot of money for something they should just be able to tell me.
Is anyone else having this problem? This is my mom's email account - i use Microsoft Outlook which I am not going to purchase for her. Recommendations for a different FREE email client would also be appreciated.
I wonder if I could get moved off of the Yahoo servers? This is reallty annoying.
Solved! Go to Solution.
03-16-2013 06:09 PM
I was able to resolve this problem by disconnecting my email account from Yahoo and using the settings published for the non-Yahoo email servers.
In this forum Anthony_VZ provides instructions for how to disconnect from yahoo.
04-24-2013 03:44 PM
Did anyone find a solution to this that one can find? My mail just stopped downloading from verizon 4/23. I have 2 mails I download one was left with the incoming designation and the other was updated to the new pop designation per the verizon email notice that went out months ago. Neither now work. Both worked up until yesterday.
05-26-2013 09:38 AM
05-27-2013 02:59 AM
Having the same problem here. Can't send or receive using Windows Live E-mail client although it was working a week ago. Can only get my e-mail With Verizon's Web mail client.
05-28-2013 12:30 PM