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Unable to get IP whitelisted - Received a questionable reponse from the whitelist form

Unable to get IP whitelisted - Received a questionable reponse from the whitelist form

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Contributor
Contributor
Posts: 4
Registered: ‎11-01-2013

Unable to get IP whitelisted - Received a questionable reponse from the whitelist form

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I tried filling out the form at http://www.verizon.net/whitelist however the response back stated: 

 

After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons:

Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned

No Reverse Hostname associated with your IP address.



Once you have addressed any security-related issues on your network, you should contact Verizon Online Security via this form. At that time, we will work with you to restore normal e-mail traffic or to take other action as we deem appropriate.

Sincerely,

Verizon Online Security
http://www2.verizon.net/policies
abuse@verizon.net

 

The IP does have a valid reverse DNS hostname, it is using a unique domain and is not dynamically assigned. 

 

How do I get my IP white listed?

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: Unable to get IP whitelisted - Received a questionable reponse from the whitelist form

Message 2 of 2
(522 Views)

You might want to read the thread below and then add your query to said thread as apparently customer requests there appear to be being worked on

 

http://forums.verizon.com/t5/Verizon-net-Email/Impossible-to-Whitelist-IP-Domain/td-p/525791

 

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