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Unlink Yahoo account from veruzon

Unlink Yahoo account from veruzon

Contributor Johnson7282
Posts: 2
Registered: ‎10-04-2017
Message 1 of 4

Hello to everyone!! I have been locked out of my yahoo account and at some point it was a verizon account years ago. Verizon says yahoo needs to unlink it and yahoo says verizon needs to unlink it. Meanwhile I am stuck in the middle locked out of my account. I would really appreciate some help here. It looks like others have had the same problem so there must be some solution at this point. My email is {edited for privacy} that I am locked out of but I can be reached at {edited for privacy}. ANYWAY help would greatly be appreciated. I have been on the phone with verizon for hours and they say they cant do anything but I just find that hard to believe. Yahoo on the other end is useless and just sends me a generic email to contact verizon about the problem

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,378
Registered: ‎05-16-2009
Message 2 of 4

Hope this solves your situation.

Let all of us know what you accomplished.



QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Contributor Johnson7282
Posts: 2
Registered: ‎10-04-2017
Message 3 of 4

I have already tried all of these and none of them work

Moderator Moderator
Posts: 9,284
Registered: ‎03-18-2013
Message 4 of 4

Hi Johnson7282,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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