Never call Verizon Support! They did the same thing to my mother. She lost everything. Now when she has a problem, I make sure she calls me. If you randomly get the email server error, you can basically assume it is their problem. Don't waste your time trying to fix your computer or your settings. I have wasted countless hours trying to figure out Verizon problems.
I do have same authentication - all my settings have been verified over and over again by Verizon support. My settings aren't what is wrong. I've explained my problems over and over again to Verizon Support (via phone, online chat, and twitter) and none of them know why I'm having the problem - but they say it's not their problem.
And now all of a sudden my phone won't even download email while on wifi - which worked up until this morning. So the only way I can get my Verizon email is to be on a computer and log into netmail.verizon.net.
should be renamed failmail
Trying to check email right now at pop.verizon.net and my email program's log shows repeatedly the error "connection closed unexpectedly by server" after sending the password for the account. It was working earlier today, and I've made no changes, so it has to be them. I am trying to check mail from my home over my fios connection.
Here in Northern Virginia it does not recognize username/password on either pop.verizon.net nor smtp.verizon.net.
Getting an error message of "internal server error"
This started about an hour ago.
I am hgavinng the same problem today. I am on my wifi though at home. I get a 'verizon replied there is an internal server error" whenever I try to access mail through my iPhone or my Thunderbird mail program. It was working fine up until about an hour ago. I can log in fine through webmail but the last emails showing as received were over an hour ago so I cannot tell whether or not I received more in the mean time
Add me to list of Northern Virginia customers with these problems that happen what seems every other week.
Does not matter of its via Outlook on PC, an IPhone or Android phone/tablet it works for weeks then will not authenticate.