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Verizon Email Servers not being able to send/receive email through pop servers question

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Asweens
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎11-28-2014

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 11 of 38
(4,571 Views)

Never call Verizon Support!  They did the same thing to my mother.  She lost everything.  Now when she has a problem, I make sure she calls me.  If you randomly get the email server error, you can basically assume it is their problem.  Don't waste your time trying to fix your computer or your settings.  I have wasted countless hours trying to figure out Verizon problems.

ajaffrey
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-18-2010

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 12 of 38
(4,571 Views)

I do have same authentication - all my settings have been verified over and over again by Verizon support.  My settings aren't what is wrong.  I've explained my problems over and over again to Verizon Support (via phone, online chat, and twitter) and none of them know why I'm having the problem - but they say it's not their problem.

 

And now all of a sudden my phone won't even download email while on wifi - which worked up until this morning.  So the only way I can get my Verizon email is to be on a computer and log into netmail.verizon.net. 

 

should be renamed failmail

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 13 of 38
(4,568 Views)

For reasons that make little sense pop wants userid@verizon.net but smtp will not accept the @verizon.net.

ajaffrey
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-18-2010

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 14 of 38
(4,565 Views)

that doesn't work either. 

ronzie
Bronze Contributor II
Bronze Contributor II
Posts: 89
Registered: ‎11-15-2009

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 15 of 38
(4,560 Views)

Trying to check email right now at pop.verizon.net and my email program's log shows repeatedly the error "connection closed unexpectedly by server" after sending the password for the account.  It was working earlier today, and I've made no changes, so it has to be them.  I am trying to check mail from my home over my fios connection.

Bob1692
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎11-01-2011

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 16 of 38
(4,536 Views)

Here in Northern Virginia it does not recognize username/password on either pop.verizon.net nor smtp.verizon.net.

 

Getting an error message of "internal server error"

 

This started about an hour ago.

ajaffrey
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-18-2010

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 17 of 38
(4,530 Views)

yep, that's where I am

JrzyGrl59
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎01-25-2015

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 18 of 38
(4,517 Views)

I am hgavinng the same problem today.  I am on my wifi though at home.  I get a 'verizon replied there is an internal server error" whenever I try to access mail through my iPhone or my Thunderbird mail program. It was working fine up until about an hour ago.  I can log in fine through webmail but the last emails showing as received were over an hour ago so I cannot tell whether or not I received more in the mean time

BritInAshburn
Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎06-13-2009

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 19 of 38
(4,503 Views)

Add me to list of Northern Virginia customers with these problems that happen what seems every other week.

 

Does not matter of its via Outlook on PC, an IPhone or Android phone/tablet it works for weeks then will not authenticate.

 

VERY ANOYING!!!!!

eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Verizon Email Servers not being able to send/receive email through pop servers question

Message 20 of 38
(4,498 Views)

Same problem here on Long Island this morning, using Windows Live Mail, iPhone 6s, or Mac email client.

 

 

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