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Verizon Email won't send from Outlook

Verizon Email won't send from Outlook

Contributor thegreyelf
Posts: 2
Registered: ‎06-03-2019
Message 1 of 4

Whenever I try to send an email from MS Outlook using my Verizon account (and only from my Verizon account) I get the following message: 


Your message did not reach some or all of the intended recipients.


      Subject:     FW: Hello from Oz (and other assorted topics)

      Sent:  6/3/2019 8:17 AM


The following recipient(s) cannot be reached:


      '{edited for privacy@}gmail.com' on 6/3/2019 8:17 AM

            550 Request failed; Mailbox unavailable


I have triple-checked my account settings; all server and folder settings are correct. Email works from all of my other accounts (another AOL account and a third-party account); verizon is the ONLY one that returns this issue. Can someone help, please? 

Contributor thegreyelf
Posts: 2
Registered: ‎06-03-2019
Message 2 of 4

Thanks for your complete lack of help. What great customer service. 

Moderator Moderator
Posts: 8,727
Registered: ‎03-18-2013
Message 3 of 4

Hi thegreyelf,


This forum is for members to help other members. For email support issues, please see the following AOL information:

Contributor longtimevzcust
Posts: 1
Registered: ‎05-23-2019
Message 4 of 4

Had the same problem recently ... couldn't send email from Eudora. Fixed it by removing a Reply-To header that didn't match my Verizon email address.


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