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Verizon FIOS E-mail Spam Filter - How to edit Whitelist

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Scoop8
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Nickel Contributor
Posts: 45
Registered: ‎06-20-2013

Verizon FIOS E-mail Spam Filter - How to edit Whitelist

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I have Verizon FIOS 'net service.  Yesterday Thursday 08/21, one of my regular daily *.com sites e-mail notifications were being moved to the Spam folder.  The site is   Bleepingcomputer.com

 

I checked the Spam Filter in the Verizon e-mail section but I don't see an option to add a "Whitelist" exclusion, to allow email's from the site to be received in my Inbox instead of being sent to the Spam folder.

 

Has something changed within the last day with Verizon's system Spam Filter settings?

 

 

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somegirl
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Posts: 3,149
Registered: ‎09-15-2009

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

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The SpamDetector's "whitelist" is called "Safe Senders" - Go to Settings at the top, then Email Settings on the left, then Blocking under that header on the left. Add the domain you want to receive messages from to the Safe Senders section at the bottom. (The section may be collapsed. If so, click on the triangle/arrow on the right to expand it.)

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Hubrisnxs
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Posts: 5,881
Registered: ‎07-22-2009

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

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(1,438 Views)

You can send an update email request to spamdetector.update@verizon.net.

 

To do that you forward the email from the bleeping computer that showed up in your spam detector

Scoop8
Nickel Contributor
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Posts: 45
Registered: ‎06-20-2013

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

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Thanks Smiley Happy, will give that a try and report back with status.

Smith6612
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Registered: ‎12-15-2010

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

Message 4 of 7
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If you're familiar with reading mail headers, you may want to consider checking to see if Bleeping Computer's messages are being filtered due to a change they made to their mail infrastructure. Sometimes it's something simple that causes a message to be spammed, and a quick e-mail to the webmaster will solve.

somegirl
Platinum Contributor II Platinum Contributor II
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Posts: 3,149
Registered: ‎09-15-2009

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

Message 5 of 7
(1,394 Views)

The SpamDetector's "whitelist" is called "Safe Senders" - Go to Settings at the top, then Email Settings on the left, then Blocking under that header on the left. Add the domain you want to receive messages from to the Safe Senders section at the bottom. (The section may be collapsed. If so, click on the triangle/arrow on the right to expand it.)

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."

View solution in original post

Scoop8
Nickel Contributor
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Posts: 45
Registered: ‎06-20-2013

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

Message 6 of 7
(1,388 Views)

↑ Thanks Smiley Happy  I just added that e-mail into the "safe" list.  I didn't see that option the first time I looked in that section.

 

I'll know soon if it works for me.

Scoop8
Nickel Contributor
Nickel Contributor
Posts: 45
Registered: ‎06-20-2013

Re: Verizon FIOS E-mail Spam Filter - How to edit Whitelist

Message 7 of 7
(1,377 Views)

Worked great Smiley Happy  Thanks again.

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