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Verizon Yahoo email account deleted?

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mikeyagi
Contributor
Contributor
Posts: 3
Registered: ‎02-07-2010

Verizon Yahoo email account deleted?

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My daughter is unable to sign into her verizon.net email account via webmail. It appears that her email account has been deleted. I want to know if it's possible to reactivate the account.

 

A little background: When we got Fios, I set up each member of the family with a verizon.net (through yahoo) email address. For the kids, those accounts are rarely used, but still needed.

 

But now when we go to verizon.yahoo.com and try to sign into email, it doesn't recongize her user id/email address. Clicking further says the name doesn't match any in the database.

 

I am assuming it was cancelled due to inactivity. Is there any way to get it back, now that she needs to use it more?

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hlppls
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: Verizon Yahoo email account deleted?

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Log in to Verizon.com with main user. Under profile go to manage sub accounts. Make sure the sub account shows. If not try to add it. If you can't add it you will need to call tech support.

mikeyagi
Contributor
Contributor
Posts: 3
Registered: ‎02-07-2010

Re: Verizon Yahoo email account deleted?

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That's the odd thing. I can actually log into verizon.com with my daughter's sub account ID. But I can't access her email even from there.

 

 

hlppls
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: Verizon Yahoo email account deleted?

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(1,050 Views)
Still do what I mentioned in previous post. Log in with main account. Go to manage sub accounts under your profile. Select her account. Make sure the box is selected that the account has email.
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