My email went down on Monday. Old emails and folders were missing all week -- restored mid-morning eastern time zone today.
Outlook user here, and my emails that never showed up from 10/1 when this all went down are now there in my Inbox.
jessm78, thanks for that bit of information. I also have no evidence that I lost incoming mail on 10/1, and have also regained my saved messages.
OK, I called BILLING to get a partial refund and was told "email is free '!
Asked to speak with a supervisor. They offered $2 off @ month for next 12 months as a Customer Convenience Refund!
NOW, I've lost FIOS channels 115, 53, 4xx, 5xx random channels tell me I need to click OK to Subscribe??#$$%^@!
4 days plus 11 hours and still no E-mails. I called tech support (India) 2 days ago and complained. The man talked to billing and told me I would receive a credit. He transferred me to billing and they applied a $10 credit to my account.
4 days plus 14 hours and still no E-mails. 3 hours ago, tech support (India) told me restoration of all E-mails had been completed. Since mine have not been restored, I assume I will never see them again.
HELLO IS ANYBODY HERE???? I went to bed Thursday night looking at all of my lost folders only to wake up the next morning and EVERYTHING was gone again, in Garland,TX...PLEASE GIVE ME BACK MY FOLDERS???