Verizon email not working on new iphone 5
jski1
Newbie

I upgraded to a iphone 5 from a iphone 4.  All works perfectly, except my Verizon email.  I matched my email settings from the iphone 4, called support, googled the problem, and still cannot get it to work.  Keeps saying, 'username and password are incorrect'.  I changed my password via the internet, and still the same.  Help!

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Re: Verizon email not working on new iphone 5
TomH121
Community Leader
Community Leader

I have an iPad 2 with iOS 8.1.3

No problems receiving and sending VZ Email

Please see attachment.

Suggest you turn iPad OFF completely and turn it back ON BEFORE doing attachment see if that solves prob.

PS above procedure also works for my iPhone 5

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