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Verizon email server does not respond

Verizon email server does not respond

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Contributor donkell358
Contributor
Posts: 4
Registered: ‎03-30-2013
Message 1 of 13
(2,007 Views)

This evening (3/30/2013 7PM) none of my 3 MAC computers can access our verizon email accounts. I had reset to latest settings last week. Web mail works. Is there a system wide mail server problem?

12 REPLIES 12
Contributor Dave2001
Contributor
Posts: 2
Registered: ‎03-30-2013
Message 2 of 13
(2,002 Views)

Same problem here...

 

mac mail reports.... The server returned the error: The connection to the server “pop.verizon.net” on port 995 timed out.

 

All settings have been updated as per verizon email account changes.

 

 

Thx

Bronze Contributor II
Bronze Contributor II
Posts: 343
Registered: ‎11-09-2010
Message 3 of 13
(1,935 Views)

Down in VH06, Ma.

Copper Contributor bonibee1
Copper Contributor
Posts: 14
Registered: ‎06-16-2012
Message 4 of 13
(1,926 Views)

Same here.  One of my verizon.net email addresses on Outlook keeps asking to Enter Network Password.  Tried signing in through the Webmail and it says it timed out.  All other email addresses are working.  Definitely a Verizon issue.

Contributor Kawifam
Contributor
Posts: 2
Registered: ‎06-30-2012
Message 5 of 13
(1,901 Views)

Cannont access email from the Verizon.net site either.  I don't believe it's a Mac problem but a verizon problem.

Nickel Contributor
Nickel Contributor
Posts: 58
Registered: ‎10-17-2009
Message 6 of 13
(1,851 Views)

Same problem here using Thunderbird on a PC. Clearly a Verizon problem - has anyone contacted them yet?

Maryland
Contributor yazdzik
Contributor
Posts: 2
Registered: ‎03-30-2013
Message 7 of 13
(1,777 Views)

Dear Friends,

 

Rang support - they indicated they were aware of the problem, no estimated restore time.

 

My first attempt at trying chat was a masterpiece of tech support comedy, by the way.  

"If you know the server is not authenticating, what information do you need?"

 

Never ceases to amaze.

 

Peace,

M

 

Contributor tery221
Contributor
Posts: 3
Registered: ‎01-01-2011
Message 8 of 13
(1,746 Views)

Can't check from My Verizon page, evrything else works. The error message i get is

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 5,175
Registered: ‎08-05-2008
Message 9 of 13
(1,731 Views)

@yazdzik wrote:

Dear Friends,

 

Rang support - they indicated they were aware of the problem, no estimated restore time.

 

My first attempt at trying chat was a masterpiece of tech support comedy, by the way.  

"If you know the server is not authenticating, what information do you need?"

 

Never ceases to amaze.

 

Peace,

M

 


As of right now (8:12 pm CDT) mine is working again.

 

Regarding the comment about what tech support said, it seems to me it is a very reasonable question back to you; if your email used to work and you haven't changed your definitions, and right now it doesn't work, what info do you need? Do you expect the rep to somehow magically fix the problem? It seems to me, if it isn't working then it isn't working, really simple, just go do something else for a while and try again later. Has worked for me..... Smiley Very Happy

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248 (VHO 1)

Contributor jdugal2
Contributor
Posts: 1
Registered: ‎03-30-2013
Message 10 of 13
(1,716 Views)

My wife just spent 1.5 hours on line with verizon and got no where trying to get her ipad email working again.  They are clueless....

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