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Verizon email sign on issues

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Contributor
Contributor
Posts: 3
Registered: ‎02-08-2018

Verizon email sign on issues

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I have not been able to access my verizon.net e-mail through yahoo since this afternoon.  I can log in to verizon.com using the correct password, but that same password doesn't work on the yahoo site.  My husband has NO issues with his e-mail account. Woudl it have something to do with my e-mail account being a subaccount of his account? I would appreciate any help that can be offered.  I was on the phone with a rep for almost an hour and she could not figure it out. I really need access to my email account. 

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Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,407
Registered: ‎05-16-2009

Re: Verizon email sign on issues

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Found this..not a  solution...but they are "working" on problem

https://forums.yahoo.net/t5/Known-issues-and-updates/Seeing-Temporary-Access-Issues/m-p/449370#M61

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
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Contributor
Contributor
Posts: 3
Registered: ‎02-08-2018

Re: Verizon email sign on issues

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Thank you for the information. You have offered the most logical response yet. I had the pleasure of speaking to a tech again this afternoon. He told me I need to Google the Yahoo support phone number so they can fix my email issue and that I need to understand they have done all they could. I told him as a consumer that was unacceptable. 

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Moderator Moderator
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Posts: 9,914
Registered: ‎03-18-2013

Re: Verizon email sign on issues

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This issue has been escalated to a Verizon agent.

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