12-17-2012 01:50 PM
My problem was solved by emailing the Abuse email sight and also by filling out a white list form and submitting it. Within a few hours I recieved an email from Verizon stating my email problem would be resolved in 36 hours. A few minutes after reading that note my COX email died and was down for over 48 hours. When it came up Sunday eveining I tried to email some verizon contacts and it was successfull. Hard to fogure out how to get Verizon's attention (calling the help line is useles). But using the forum and the suggestions worked well. I am now a happy Camper.
11-24-2013 01:20 PM
Verizon blocked my eamils from Cox.net last year. I was able to get their attention last Dec 2012 by sending a note to email@example.com. Seems they are blocking my emails to verizon.net email addresses again. I just sent a not to firstname.lastname@example.org and hope they respond favorably again as they did last year. I had a note about using or acces a whitelist but I didn't state where I did that or how. Can anyone help me find how to use the whitelist. Is that verizon's - bad spam list or their good list? Thanks for any help.