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Verizon.net email limitations and recommendations

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Bronze Contributor II
Bronze Contributor II
Posts: 254
Registered: ‎09-26-2011

Verizon.net email limitations and recommendations

Message 1 of 14
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There are a couple things that need improvement with the Verizon.net Email.

 

1.  Please reduce the white space up top...between the Verizon and the Conversation-contacts,etc.  Too much white space there.  Condense please.  That way I can see more emails.  It is not enough showing on this 14 inch monitor.  Inefficient spacing there..not good as is.

 

2.  How come the replies always default to Times New Roman?  I dont like that.  I want replies to be in Arial.  Every time i reply, it goes back to Times New Roman.  I set my email default font to Arial, but that only works with composing. How do i fix the reply font to stay a font i want. Why cant i do that??

 

Also, allow us to change the size of the preview box. Why cant we resize that?  Need to resize it so i can see more than a few emails.  Page needs more flexibility for sure for those of us that dont have gigantic monitors. Thanks!

 

Another issue..in this forum i have to try and enter a new message twice.  Doesnt work the first time ,,...bounces me back to forum page. When will that be fixed??

13 REPLIES 13
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Verizon.net email limitations and recommendations

Message 2 of 14
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They will eventually swich everyone to AOL (A Verizon Company).  So I doubt they will be paying any attention to suggestions for changes.

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Bronze Contributor II
Bronze Contributor II
Posts: 254
Registered: ‎09-26-2011

Re: Verizon.net email limitations and recommendations

Message 3 of 14
(2,977 Views)

Ok, that is comforting...not.  Times New Roman is not my favorite. Oh well. If they dont want to put out something that works, why release it in the first place.  It should work properly before releasing. It is called the testing phase. Guess that was skipped.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: Verizon.net email limitations and recommendations

Message 4 of 14
(2,971 Views)

@gcville wrote:

There are a couple things that need improvement with the Verizon.net Email.

 

1.  Please reduce the white space up top...between the Verizon and the Conversation-contacts,etc.  Too much white space there.  Condense please.  That way I can see more emails.  It is not enough showing on this 14 inch monitor.  Inefficient spacing there..not good as is.

 

2.  How come the replies always default to Times New Roman?  I dont like that.  I want replies to be in Arial.  Every time i reply, it goes back to Times New Roman.  I set my email default font to Arial, but that only works with composing. How do i fix the reply font to stay a font i want. Why cant i do that??

 

Also, allow us to change the size of the preview box. Why cant we resize that?  Need to resize it so i can see more than a few emails.  Page needs more flexibility for sure for those of us that dont have gigantic monitors. Thanks!

 

Another issue..in this forum i have to try and enter a new message twice.  Doesnt work the first time ,,...bounces me back to forum page. When will that be fixed??


As previously said, Verizon will apparently eventually move all of us to AOL, but the TX, FL, and CA users apparently will be moved first. I have not seen any timeline other than for those 3 states, current plan is by late March.

 

Now to your complaints:

 

1) I have a 22 inch monitor so that issue is not really that big for me. But honestly the Verizon area plus the button area only takes up maybe 1/5 of the total email area, so for me it does not seem excessive. Note: I am using Firefox, I don't think that would make any difference but who knows....

 

2) I have mine set for Arial, and for both new messages and replies it always works correctly. I have no idea why yours doesn't, although maybe one possibility is it might be cookie related, I have mine set up to keep all Verizon cookies across tab closures and browser restarts.

 

I am not sure what you mean by the size of the preview box. Are you referring to the amount of an email that you can see when you select it? If so, do you have the Preview Bottom option chosen? You might change to the List View, that way the email will show in the entire page area. Or are you referring to the number of emails you can see in the list? If so, try changing the Number of messages per page setting to No Limit.

 

And last, I do not experience your problem when entering a new message or a reply on the Forums. I suspect you have some setting wrong, but I have no idea what it might be. I have been on the Forums since a month or so after they first became available in 2008 and have never experienced that.

 

I hope some of the above helps.

 

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

 

 

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Bronze Contributor II
Bronze Contributor II
Posts: 254
Registered: ‎09-26-2011

Re: Verizon.net email limitations and recommendations

Message 5 of 14
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1) ok, itz completely different on a smaller screen.  I could add at least a few more emails if that were tightened up.  Or i can just get a big monitor. So at least it is solvable.

 

2) Yeah, i set it to Arial and it keeps going back to Times New Roman.  Maybe it has to do with Google chrome. It is annoying that it wont stay on Arial.

 

Preview box is a setting. I learned that it has to be at least a certain height.  So i can resize the preview box, but i cant shrink it smaller than a certain amount.  This box previews messages that you select.  I just wanted the ability to shrink it as small as i want , but they set it to a certain size. i can make it bigger if i want, but i dont want that.  i just need to hook this up to a big monitor.

 

Others have had the same issue i did with the Forum. You have to enter stuff twice. Must be a Google chrome issue i guess.  It has been an issue for a while and i am not the only one.

 

Where do you go to change those settings in Google Chrome to make this work properly?

 

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Bronze Contributor II
Bronze Contributor II
Posts: 254
Registered: ‎09-26-2011

Re: Verizon.net email limitations and recommendations

Message 6 of 14
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Just tested this on IE and on IE it saves the Arial setting so that must be an issue with GOOGLE CHROME. 

 

As far as the issue with having to get this screen, i had to go through the reply twice to get it to work right.

So that is same in IE and G Chrome.

 

Now IE has an issue with spacing and i see a bigger space between the TO and SUBJECT line so not sure why.

I can shrink the preview screen ,but it has a space underneath it in IE which is odd.   This is on a new PC... Lenovo YOGA 700 14 inch and new IE and Chrome on windows10 home64.  At least the font setting stays as is in IE.  In Chrome it only fixes the compose, but that switches back to Times new Roman unless i tab down to the message area. if i click message area with mouse, it switches right to Times New Roman.lol  ugh  Oh well, i will get MS OFFICE soon and use Outlook at home.  Still will use verizon.net email at work ,but that is on a diff computer and windows 7 so fewer issues on that!!

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: Verizon.net email limitations and recommendations

Message 7 of 14
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@gcville wrote:

Just tested this on IE and on IE it saves the Arial setting so that must be an issue with GOOGLE CHROME. 

 

As far as the issue with having to get this screen, i had to go through the reply twice to get it to work right.

So that is same in IE and G Chrome.

 

Now IE has an issue with spacing and i see a bigger space between the TO and SUBJECT line so not sure why.

I can shrink the preview screen ,but it has a space underneath it in IE which is odd.   This is on a new PC... Lenovo YOGA 700 14 inch and new IE and Chrome on windows10 home64.  At least the font setting stays as is in IE.  In Chrome it only fixes the compose, but that switches back to Times new Roman unless i tab down to the message area. if i click message area with mouse, it switches right to Times New Roman.lol  ugh  Oh well, i will get MS OFFICE soon and use Outlook at home.  Still will use verizon.net email at work ,but that is on a diff computer and windows 7 so fewer issues on that!!


OK, I am replying to this in Chrome, lets see if I need to reply twice to post.

 

On Chrome I do get the Arial font when I Compose a new message. But when I do a Reply it does switch to TNR, so that is different from what I see in Firefox.

 

FWIW I am using Firefox on Windows 7, almost never use IE or Chrome, and all seems to work fine for me.

 

Now to post this reply and see if it takes. Edit: took the first time, no need to enter again. No idea why you have the problem.

 

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

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Bronze Contributor II
Bronze Contributor II
Posts: 254
Registered: ‎09-26-2011

Re: Verizon.net email limitations and recommendations

Message 8 of 14
(2,901 Views)

Yeah, i have to reply twice to get this to work. That's a probem on another pc too..the other pc on windows 7 has the issue too.  It's a PIA.

 

And composing messages doesnt stay on Arial for me in Chrome (Windows10).  Reverts to TNR. Only works if i change the setting and then tab down from the top to the message body.  Once i click in there it switches to TNR.  Cant wait to get MS Outlook.  IF i could change a setting in Google Chrome to fix this, i would..but i dont know what setting to change and no one else does either.  New computer, latest everything and issues.  At least i solved the problem of the mouse pointer bouncin around..which started happening today.   i think that was due to a cheap wireless mouse. Switched it out and no issue...so far. Aahh the tech age..one issue after another.

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Verizon.net email limitations and recommendations

Message 9 of 14
(2,804 Views)

@gcville wrote:

Yeah, i have to reply twice to get this to work. That's a probem on another pc too..the other pc on windows 7 has the issue too.  It's a PIA.

 

And composing messages doesnt stay on Arial for me in Chrome (Windows10).  Reverts to TNR. Only works if i change the setting and then tab down from the top to the message body.  Once i click in there it switches to TNR.  Cant wait to get MS Outlook.  IF i could change a setting in Google Chrome to fix this, i would..but i dont know what setting to change and no one else does either.  New computer, latest everything and issues.  At least i solved the problem of the mouse pointer bouncin around..which started happening today.   i think that was due to a cheap wireless mouse. Switched it out and no issue...so far. Aahh the tech age..one issue after another.


I'm not sure what would be causing your issue, but if it's a cookie issue (as suggested earlier in the thread), the settings in Chrome are reachable this way:

Click the Menu button (Looks like three horizontal bars, in the upper right-hand corner)

Click Settings

Scroll down to the bottom fo the Setting page and click the link Show advanced settings...

In the Privacy section, click the Content Settings... button

Cookies should be the first section inn the pop-up.

 

I would suggest maybe enabling all cookies (Select the Allow local data to be set option) to see if that fixes the trouble. If it does, you can set it back to your current settings and add an exception for Verizon sites.

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Bronze Contributor II
Bronze Contributor II
Posts: 254
Registered: ‎09-26-2011

Re: Verizon.net email limitations and recommendations

Message 10 of 14
(2,797 Views)

Okay, thanks for that tip. I will give that a shot later today.  

Maybe i can get to a world free of Times New Roman font!

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