×

Switch Account

Verizon.net server issue - can not access e-mail

Verizon.net server issue - can not access e-mail

Reply
Highlighted
Contributor mgerardi
Contributor
Posts: 3
Registered: ‎06-20-2016
Message 1 of 12
(1,293 Views)

I have not been able to log into my verizon.net e-mail all day.   I get sent to different log in screens and ultimately get this error:  "The server is currently unavailable. Please try again later"  I have tried on my phone and 2 different computers with the same result.  Can anyone help?

11 REPLIES 11
Highlighted
Contributor sld
Contributor
Posts: 1
Registered: ‎06-20-2016
Message 2 of 12
(1,230 Views)

I have been having the same issue since yesterday afternoon

Highlighted
Moderator Moderator
Moderator
Posts: 9,378
Registered: ‎03-18-2013
Message 3 of 12
(1,142 Views)

Hi mgerardi,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Highlighted
Moderator Moderator
Moderator
Posts: 9,378
Registered: ‎03-18-2013
Message 4 of 12
(1,135 Views)

Hi sld,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Highlighted
Contributor metzkec
Contributor
Posts: 1
Registered: ‎06-21-2016
Message 5 of 12
(1,122 Views)

i am having the same issue since Monday the 20th. Please help

Highlighted
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 6 of 12
(1,096 Views)

Hello metzkec

 

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

Please go to your profile page here on the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".

Please keep all correspondence regarding your issue in the private support portal.

Highlighted
Contributor sergei91
Contributor
Posts: 1
Registered: ‎06-23-2016
Message 7 of 12
(950 Views)

I am having the exact same issue, Verizon email has been down for the last 48 hours or so.

Highlighted
Moderator Moderator
Moderator
Posts: 9,378
Registered: ‎03-18-2013
Message 8 of 12
(936 Views)

Hi sergei91,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Highlighted
Contributor petrhick
Contributor
Posts: 1
Registered: ‎06-24-2016
Message 9 of 12
(859 Views)

Same exact problem with one of our email sub-accounts. when I try to log in, I get two warnings:

First:

verizon email alert 1.JPG

When I click on the link, I get:

 

verizon email alert 2.JPG

Tried three different browsers on two different machines (Mac and Windows). Main email account and other subaccounts work, so it looks like it's not the server and not the browser....

Highlighted
Contributor shamusg
Contributor
Posts: 1
Registered: ‎06-26-2016
Message 10 of 12
(807 Views)

I'm having the same problem. Please help, I need my email.

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.