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Verizon redirect to *verizonwireless* on webmail login

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pat_the_rat
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Contributor
Posts: 3
Registered: ‎02-18-2012

Verizon redirect to *verizonwireless* on webmail login

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I'm really starting to dislike Verizon almost as much as I dislike Cox. Why is it that only my primary account is constantly badgered to change the password, select a pretty picture, pick a silly question when I login to my account. I see that my link now feeds me to a “verizonwireless” domain – this is new. My sub-accounts are not being annoyed by this alleged security check. I can find no information, either in the Forum or in any communications from Verizon.

 

What is going on?

Does anyone else experience this issue?

I've had problems before with my computers being flagged since I refuse to use the dominant OS. Maybe it has to do with that?

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LawrenceC
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Posts: 11,010
Registered: ‎03-18-2013

Re: Verizon redirect to *verizonwireless* on webmail login

Message 6 of 25
(13,397 Views)
24 REPLIES 24
questioning
Bronze Contributor II
Bronze Contributor II
Posts: 539
Registered: ‎10-05-2011

Re: Verizon redirect to *verizonwireless* on webmail login

Message 2 of 25
(13,520 Views)

I'm not bothered by selecting a photo for my "site key" and entering a question in case I forget my password.  Those are good security measures but I've noticed myself that it goes through "Verizon Wireless" which I don't understand either.  I don't even subscribe to Verizon Wireless  .

 

 

WARHEAD666
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Contributor
Posts: 1
Registered: ‎08-21-2012

Re: Verizon redirect to *verizonwireless* on webmail login

Message 3 of 25
(13,437 Views)

yeah, me too. it started last week. getting very annoyed.

lidadrum
Contributor
Contributor
Posts: 1
Registered: ‎02-17-2015

Have to sign in twice to access email

Message 4 of 25
(13,426 Views)

The last 2 weeks when I try to sign into my email, I will start in the residential sign on page then it takes me to the wireless sign in after putting in my user name and I click residential/email for a second time and am abe to sign in then. 
Is there a fix for this (?) because checking email has because a real pain!

miclac56
Copper Contributor
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Posts: 14
Registered: ‎02-15-2015

Re: Verizon redirect to *verizonwireless* on webmail login

Message 5 of 25
(13,401 Views)

I never had these problems with Cox and their customer service is so much better than Verizon.  I wish I never changed!

LawrenceC
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Posts: 11,010
Registered: ‎03-18-2013

Re: Verizon redirect to *verizonwireless* on webmail login

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pat_the_rat
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Posts: 3
Registered: ‎02-18-2012

Re: Verizon redirect to *verizonwireless* on webmail login

Message 7 of 25
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Okay. So according to this announcement [http://forums.verizon.com/t5/Verizon-net-Email/VZW-URL-coming-up-on-the-VZT-Sign-In-Page-and-the-Ema... this is a good thing; a really good thing. Too bad I now have tho tab through three windows to get to webmail (user, security question prompt, password). What I find now is the default "Register this device" checkmark. No, I will NOT register my devices. Poorly designed.

 

Now if I could only get the UK dictionary in the webmail spellcheck to go away, that would really be something (and no, there are no foreign language dictionaries installed in my browser).

 

Mark this annoyance "explained", but not solved. Send it to the cornfield.

Tiara
Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

Re: Verizon redirect to *verizonwireless* on webmail login

Message 8 of 25
(13,197 Views)

THIS ISSUE IS NOT SOLVED!!!!

 

I LIVE IN NEW JERSEY, EMAIL STILL GOING TO VERIZON WIRELESS SERVER.  

 

I CANNOT GET PAST SIGN-IN PAGE TO VIEW MY EMAILS.

 

PLEASE FIX THIS ISSUE.

 

THANK YOU.

TheBoozer
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎03-11-2015

Re: Verizon redirect to *verizonwireless* on webmail login

Message 9 of 25
(13,021 Views)

The change the Verizon made relative to the log-in procedure (ID, Password, Picture, etc.) is the dumbest that has ever been. Even after I register my computer, I still have to go through this stupidity. The "Keep me registered ...." dosn't work. I chatted with verizon, called and spoke with custormer service twice in addition to sending them feedback. The answer has always been "we are aware of this problem, our engineers are working on it and NO we have no idea when it will be resolved". This has been going on since Verizon switched to the new Picture Security log in procedure. Instead of improvong the procedure, they broke it. What kind of dumb engineers Verizon has who can't resolve a simple issue like this for months? What knid of a "tech" company is this? Are there any managers, executives, or whomever in this company who follow up and do something?

 

Verizon, you are pathetic and do not deserve our business. A 5 year old child can run this company better!!!!!

(you know what is funny, after writing this post, I clicked on "PREVIEW" button to review before posting, the Preview button doesn't work!!!)  

vzretiree51
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎02-21-2015

Re: Verizon redirect to *verizonwireless* on webmail login

Message 10 of 25
(13,005 Views)

I had the same problem for weeks until I stumbled on the following workaround solution for being re-directed to VZW:

 

 

From the Verizon.com residential home page at the very top right side of the page, click on the “(change)” link next to “Your Location” .

A “CHECK AVAILABILITY” page will appear. Click on “EXISTING CUSTOMER”.

Then, an “EXISTING CUSTOMER” page will appear.

Enter your userid and click “CONTINUE”.

Then, a “SIGN-IN” page will appear. Enter your password and click on “CONTINUE”.

On the next page (“Please give us permission to access your account for better service”), click either “CONTINUE” or “NO THANKS”.

 

Now you will see that you are logged in to your account similar as before. I was finally able to access my e-mail and all other services, which I hadn’t been able to do. It has been working everytime without errors, etc. for almost two weeks.

Please let me know if this works for any of you.Thanks.

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