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Let me append to my last comment to Lorena_VZ:
All day today I've been using the Rich interface, and it is even worse than the old Basic, to which I've now switched back.
I not only have seen the behavior that I've been describing here, but I have also seen the older behavior of the "traditional" time-out, where I'm thrown back to the login screen.
I guess the good news there is at least you know you've been reamed, but the bad news is it can happen within a few minutes of starting your session. In any case, the earlier statement that the "Rich interface does not time out" is categorically, demonstrably, absolutely, incorrect.
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Folks,
Has there been any resolution to this. I have been having this issue from the beginning using webmail from work. At home I use pop3 with Outlook and do not have any issues.
My timeout duration is using less than a minute. I logged into my account using the 2 week login period and it does not help with session timeouts. Goes right back into inbox. I can not even reply with 2 lines to an email without getting a session timeout msg.
I called VZ today but to no avail. This is REALLY REALLY crazy!!!
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It's over a year since the last posting on this issue, but it has not been resolved. I switched to Verizon 3 months ago and am experiencing the same problem. I have tried sending questions on other issues to Verizon via the help tab, but get no response. Can anyone tell me how to contact the CEO? Apparently it helped one of the previous posters get some resolution to his or her issues.
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Try this to resolve the timeouts when composing email in WEB-MAIL I like many many folks was frustrated and decided to try to resolve it myself since Verizon techs were of no help: This appears to have worked for me
Click on START
Click on Administrative Tools
Click on Computer Management
Click on System Tools
Click on Device Manager
Click on Network Adapters
Click on Network Adapters
Double Click on your Network Adapter (mine was Intel(R) Centrino(R) Advanced-N 6205 )
To find what you are using:
Click on your wireless connection in system tray
Click Open Network Sharing
Click on your Wireless Network Connection
Click on Wireless Properties
Click on Details
Locate Description Field and it tells you which Adapter you use
Click on Power Management TAB
Check Allow the computer to turn off this device to save power
Uncheck Allow this device to wake the computer
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