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Why are legitimate emails blocked from companies that I subscribe to?

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frustrateduser9
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-26-2014

Why are legitimate emails blocked from companies that I subscribe to?

‎09-26-2014 07:23 AM

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Verizon_Support
Employee Employee
Employee
Posts: 3,197
Registered: ‎04-10-2013

Re: Why are legitimate emails blocked from companies that I subscribe to?

‎09-28-2014 04:37 AM

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Hello Frustrateduser9, sorry to hear about to this issue. Are these emails being sent to your spam folder?

FXN.

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frustrateduser9
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-26-2014

Re: Why are legitimate emails blocked from companies that I subscribe to?

‎09-29-2014 10:31 AM

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No.  The messages are being blocked completely.  Also, a couple of days ago, obvious spam was into one of my personal folders instead of spam. Every day I mark the same messages as spam and they still keep on arriving.

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