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Wortless spam filter

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Copper Contributor gerryl
Copper Contributor
Posts: 8
Registered: ‎12-30-2010
Message 21 of 33
(3,395 Views)

I recently returned from a two week trip to find over 200 spam e-mails. Yes, I had spam filtering and blocking turned on, but we all know that the Verizon filters are useless. I mark all spams as spam, which is also useless, and forward all spams to abuse@verizon.net, spamdetector.update@verizon.net, spam@uce.gov, and spamdetector.notcaught@verizon.net, but with the frustrating knowledge that that is also useless.

 

Then came my idea – many of these spams offer products from legitimate companies, like Amazon or CVS, but without their authorization. As an individual I cannot stop these spammers, so I was going to forward the spams to the companies, asking them to use their resources to stop the spams, and indicating that I would not partonize them unless they stop the spams. One problem – Verizon recognized these messages as spam would not let me forward them. Since they know these messages are spam, WHY THE HECK DID THEY ALLOW THEM TO BE DELIVERED TO ME???

 

Also, while travelling in Russia and Asia I tried to log on to Verizon to get my e-mails. Verizon would not let me log on because of the “high spam activity in these areas.” So Verizon is doing nothing to stop distribution of spam, but impedes my attempt to deal with it.

 

Verizon – wake up or there will be one more ex-Verizon customer.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009
Message 22 of 33
(3,361 Views)

@gerryl wrote:

...I...forward all spams to abuse@verizon.net, spamdetector.update@verizon.net, spam@uce.gov, and spamdetector.notcaught@verizon.net, but with the frustrating knowledge that that is also useless...


You are shooting yourself in the foot there. The spamdetector.update address is for legitimate messages that were caught by the Spam filter. By sending to both spamdetector.update and spamdetector.notcaught, you are telling them that the message both is and is not spam.

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Copper Contributor gerryl
Copper Contributor
Posts: 8
Registered: ‎12-30-2010
Message 23 of 33
(3,345 Views)

Thanks for the tip.  It is unclear to me that sending the spams to these sites does any good, but it can't hurt to try.  Perhaps if all users sent all their spam back to Verizon, Verizon might actually have to sit up and take notice.  Or am I dreaming?

Bronze Contributor II
Bronze Contributor II
Posts: 241
Registered: ‎09-26-2011
Message 24 of 33
(3,216 Views)

I also noticed that I tag source email as Spam and i still get the Spam.  Verizon, plz address this. The spam filter isnt working properly for me either. need the spam blocked.

Contributor Bramble1111
Contributor
Posts: 5
Registered: ‎05-04-2015
Message 25 of 33
(3,064 Views)
my spam detector worked really well for the last 6 years. 20-30 spam emails daily would automatically go to the spam detector folder where I could make sure there were no legitimate emails there and then delete the spam without cluttering my inbox. All the sudden one day around October 2014 timeframe, I have not had one single email go into the spam folder...from. 6 years of 20-30 spam a day getting caught to zilch for 8 months straight....but After many tries to get help, I am being told nothing is wrong on Verizon's end....
Contributor mad_user
Contributor
Posts: 1
Registered: ‎11-10-2015
Message 26 of 33
(2,931 Views)

I Agree, the spam filter is useless. I must mark 50 e-mails/week as spam and they keep coming back. Do you know what else is useless? Try the e-mail filter, it's another useless product. They allow you to block a e-mail if a phase  in the   "From, To or Subject" appears in your e-mail. The problem is, the e-mail spam keeps changing their e-mail address and subject content. Verizon could be smarter and give you more tools for blocking unwanted e-mails but they make money on all this spam and are part of the problem.

Contributor spamattic
Contributor
Posts: 3
Registered: ‎11-16-2015
Message 27 of 33
(2,911 Views)

Yep, after years, I did.Smiley Happy

Contributor MattDoc
Contributor
Posts: 1
Registered: ‎11-22-2016
Message 28 of 33
(1,643 Views)

Could not agree more. More than 90% of all my email is spam from the same senders. This filter is just not performing and needs to be addressed. There has to be a way to fix this without threats from users to cost the company money BUT sadly that is usually not the case. The only way most BIG company's respond is reactively, not pro-actively. They fight to get you back but not to let you leave.

Contributor timandkath
Contributor
Posts: 3
Registered: ‎07-20-2015
Message 29 of 33
(1,621 Views)

Two years later and it is still worthless

Contributor timandkath
Contributor
Posts: 3
Registered: ‎07-20-2015
Message 30 of 33
(1,621 Views)

I think that 10 spams a day that are the same is a unacceptable, wouldn't you say?

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