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Contributor cummings05
Contributor
Posts: 2
Registered: ‎04-17-2018
Message 1 of 2
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I have a yahoo email account. I was hacked. I was told to change my password and I did this successfully. I then went to put the new password in and I was told it is invalid. I cannot get into my email account. Any suggestions how to rectify this situation? When I try to do a new password it still says my password is invalid

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Gold Contributor VII
Gold Contributor VII
Posts: 4,858
Registered: ‎10-18-2016
Message 2 of 2
(465 Views)

@cummings05wrote:

I have a yahoo email account. I was hacked. I was told to change my password and I did this successfully. I then went to put the new password in and I was told it is invalid. I cannot get into my email account. Any suggestions how to rectify this situation? When I try to do a new password it still says my password is invalid


https://help.yahoo.com/kb/SLN27051.html

Not sure if this will rectify the problem but who knows.

https://ca.help.yahoo.com/kb/fix-problems-signing-yahoo-account-sln2051.html

or

https://forums.yahoo.net/t5/Password-and-sign-in/Yahoo-won-t-accept-my-password/td-p/274422

 

Good Luck 

 

 

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