×

Switch Account

Yahoo mail suddenly stopped working with Outlook 365

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎02-24-2020

Yahoo mail suddenly stopped working with Outlook 365

Message 1 of 3
(2,220 Views)

We had a user's Yahoo mail account stop syncing abrutly last week. Another tech and I tried adding our Yahoo accounts to our own Outlook profiles, without success. We are able to add other IMAP accounts (gmail, Comcast) with no issues.

 

We've tried every Yahoo.mail server setting/combination possible and are at a loss as to how to resolve the issue.

 

Help?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎03-22-2020

Re: Yahoo mail suddenly stopped working with Outlook 365

Message 3 of 3
(1,851 Views)

I figured out the problem.  Yahoo has switched to two-factor authentication, Outlook doesn't support that.  So, what worked for me was to log into my Yahoo mail via a browser, go into account management, and turn off two-factor authentication.  I tried adding my Yahoo mail account back into Outlook after that but that failed, so I turned two-factor authentication back on.  With that step, a pop up let me know that some apps like iOS mail and Outlook don't work with two-factor and gave me an opportunity to let Yahoo generate a password for those apps.  Once I entered that password into Outlook, my Yahoo mail started working again.

View solution in original post

2 REPLIES 2
Highlighted
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,412
Registered: ‎05-16-2009

Re: Yahoo mail suddenly stopped working with Outlook 365

Message 2 of 3
(2,122 Views)

Found this...hope it helps you to lead to your answers...

Good luck with your "research"

https://outage.report/yahoo-mail

 

 

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎03-22-2020

Re: Yahoo mail suddenly stopped working with Outlook 365

Message 3 of 3
(1,852 Views)

I figured out the problem.  Yahoo has switched to two-factor authentication, Outlook doesn't support that.  So, what worked for me was to log into my Yahoo mail via a browser, go into account management, and turn off two-factor authentication.  I tried adding my Yahoo mail account back into Outlook after that but that failed, so I turned two-factor authentication back on.  With that step, a pop up let me know that some apps like iOS mail and Outlook don't work with two-factor and gave me an opportunity to let Yahoo generate a password for those apps.  Once I entered that password into Outlook, my Yahoo mail started working again.

View solution in original post

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.