cannot access member center to make changes to account
djjoey101
Newbie

My phone did an OS update yesterday and now I cannot access my verizon email on the phone.  I've read in forums about 2 step verification and allowing apps with less secure sign in, however I cannot access the member center either to make those adjustments.  I've changed the password on my account multiple times and I can access the email online.  Every time I click on account info, it asks for my email address and password and then does nothing. Just goes back to the first page asking for the info again.  Again, I know that my change of password works, because I can access my email online, I just can't make changes to the 2 step verification and the allowing apps with less secure sign in.  Any ideas as to what may be up?

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Re: cannot access member center to make changes to account
TPO1
Newbie

I have same problem. Did you get any help?

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