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cannot connect safely to server

cannot connect safely to server

Contributor DNW60
Posts: 1
Registered: ‎05-17-2018

THANK YOU! This worked for me. Very glad to be rid of the Ads!

Contributor pjchris
Posts: 3
Registered: ‎11-03-2014
Message 42 of 48

I finally got e-mail working again on my Samsung Nook (SM-T230NU).  It had been working fine, then started reporting the "cannot safely connect to server".  After searching everywhere for tips, here is the combination of things that got it going:

1.  Put in your name and e-mail account PW

2. Select Manual Setup

3. Select POP3 account type

4. Change your name from XXXXX   to XXXXX@verizon.net

5. Change the SSL to "SSL-accept all certificates"


That did it for me.  Hope it helps someone else.



Contributor JoeD
Posts: 1
Registered: ‎05-21-2018

I too lost access to my verizon.net email around the same time as everyone else posting on this thread.  I spent way too many hours than I care to talk about trying to get my AOL/verizon.net email account working again on my Samsung Note 8.0 tablet, and had given up for the last couple of months.  Found your post today and it worked perfectly.  Thank  you so much for posting the solution!!!


The obvious question...Why couldn't AOL have posted a solution with settings that work???

Contributor RTMBoston
Posts: 1
Registered: ‎05-25-2018

Worked like a charm for me!  Thanks!!!!!!

Copper Contributor dexman
Copper Contributor
Posts: 13
Registered: ‎06-10-2012
Message 45 of 48

I've tried all of the suggested changes posted earlier in the topic, but, I still can't get past the "Cannot safely connect to server" on my retired Samsung Galaxy S4 when trying to add my @verizon.net Email account.


No issues adding the account to my Samsung Galaxy S7 Edge and my Windows 10 devices.


Has this become a lost cause? ☹

Copper Contributor Varg
Copper Contributor
Posts: 22
Registered: ‎10-28-2016
Message 46 of 48

Thanks, Paul. "SSL - accept all certificates" is the only solution that worked on my old Galaxy TabPro.

Contributor gtwassociates
Posts: 2
Registered: ‎08-18-2018
Message 47 of 48

Another issue ... My Samsung phone can connect to my email at verizon.net ... I use the settings at verizon.net etc ... But the tablet Samsung Galaxy stops at the set up process with a message "cannot connect to to the server" the set up process in the tablet does not seem to allow setting ports ... message appears at step of setting up the incoming server I believe ...anyone know an approach to adding my email at verizon.net to my Galaxy tablet?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 48 of 48

Which email program Samsung EMail, gmail, Other.


I've seen that message with gmail, and for that you just have to change the settings to allow it to connect despite the warning. 

For others you do have to go into settings and make sure it is using ssl.  Usually once you set that it correctly sets the port ids.  Password is normal (i.e clear text).

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