×

Switch Account

e-mail retention

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎12-09-2012
Message 1 of 2
(384 Views)

After the two internet outages last week , my Verizon e-mail no longer stores read but undeleted messages.  This is most inconvenient because I frequently need to refer to them.  I've gone through "My Account" and Message storage and can't find anything that has been changed.  What can I do?

1 REPLY 1
Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 2
(354 Views)

Sorry for the problems with your email retention. Have you setup your email account using a email client program such as Outlook, Thunderbird, Mac Mail, Windows Live mail, etc? Have you also setup your email on another internet device such as a tablet, smartphone, etc? Have you accessed your email from a different computer other than your own recently as well?

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.