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email -almost no 'real estate' on screen

email -almost no 'real estate' on screen

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Copper Contributor bswamp
Copper Contributor
Posts: 23
Registered: ‎12-24-2009
Message 1 of 15
(1,913 Views)

new screen HORRIBLE.. Please give me back the top half of the screen.  It's all wasted.  PLEASE tell me how to spread the list of emails to the top of the screen.  You don't need half the screen to say We're Verizon.  I'm already a customer..  Just place the search box in the currently wasted spaced marked 'what's new'.  Please help me reclaim the space on my screen!  Tell me how!

 

Please allow Auto-hide on the wasted one inch of screen art the bottom, too!

 

 

help help

14 REPLIES 14
Copper Contributor sarap
Copper Contributor
Posts: 10
Registered: ‎12-30-2011
Message 2 of 15
(1,872 Views)

i asked the same question this morning.  since noone is bombarding us with answers, i did a search.  one solution suggested was to pull on a down arrow in the middle of the horizontal bar at the bottom of the message list.  since i don't have such an arrow, i went on to suggestion number 2.  poke F11 on your keyboard and voila!  big screen area!

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 3 of 15
(1,867 Views)

Here's a suggetion.

 

Don't use webmail. 

 

Not sure what browser you use but I see lots of space with webmail.  But I really only go there to check for misdirected mail marked as spam.

Copper Contributor sarap
Copper Contributor
Posts: 10
Registered: ‎12-30-2011
Message 4 of 15
(1,856 Views)

please clarify your answer.  'don't use webmail' and 'i see lots of space with webmail' don't agree with each other.  and what is webmail?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 5 of 15
(1,854 Views)

What are you using that you see the problem with?

 

If using Verizon email browser pages, consider switching settings to list view from preview view.  Then when you open it only the message is shown.  Double clicking the email in the list should also open a full view of the message when in preview mode.

 

Personally I use email clients Thunderbird and Microsoft Essential (live) mail for most of my email.  Also use Samsung's email app.  I do occasionally check email on Webmail (Verizon's browser email) because its the only place to see if any non-spam mail was caught by the Verizon's Spam filter.  And  I did a couple test compose to see if I could understand your complaint.  Attached is the window I see when listing email and composing a email.

VEMList.png

Untitled.png

Copper Contributor sarap
Copper Contributor
Posts: 10
Registered: ‎12-30-2011
Message 6 of 15
(1,835 Views)

i'm using list view.  that's not the problem.  when i call up an email to view, between the verizon banner at the top and the greeting headlines and addresses, the only space left to actually read the mail is less than an inch.  F11 does open the screen up.  but if there is another way, i'm happy o hear it.  (and thanks for the explanation of webmail!)

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009
Message 7 of 15
(1,830 Views)

@sarap wrote:

i'm using list view.  that's not the problem.  when i call up an email to view, between the verizon banner at the top and the greeting headlines and addresses, the only space left to actually read the mail is less than an inch.  F11 does open the screen up.  but if there is another way, i'm happy o hear it.  (and thanks for the explanation of webmail!)


Is the resolution set really low on your PC?

Is the zoom level in your browser set really high?

Do you have toolbars displayed that cause the usable browser space to be smaller?

 

What I see in webmail is similar to the screenshots above, with a lot of space available to view emails. Without knowing why your usable space is so small, it's difficult to suggest a fix.

 

Can you post a screenshot (personal information blocked out, of course) of what you see?

--
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Bronze Contributor I
Bronze Contributor I
Posts: 63
Registered: ‎05-07-2014
Message 8 of 15
(1,827 Views)

don't use ie or verizon web mail

Copper Contributor sarap
Copper Contributor
Posts: 10
Registered: ‎12-30-2011
Message 9 of 15
(1,815 Views)

don't know how to take a screenshot.

Copper Contributor webmail-user
Copper Contributor
Posts: 18
Registered: ‎04-14-2011
Message 10 of 15
(1,800 Views)

I agree completely. I noticed  a larger Verizon logo a few weeks ago and I did not like it for the same reason. When I reloaded the page it was gone but it apparenty is back for good. I think Verizon needs to rethink this change. 

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