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email problems

Posts: 1
Registered: ‎02-04-2011

email problems

Message 1 of 2

I have certain people who send me email to my verizon account and it never gets to my inbox. It's not in my spam folder. These same people send me email  (at the same time) to my work address and it gets through with no problem.

How do I figure out what's happening to their emails?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 57
Registered: ‎12-31-2010

Re: email problems

Message 2 of 2


Hi sorry to hear you are having a issue with your email. The first thing to check is your block senders list to ensure they are not being blocked.  You can locate the block senders list under; My Settings > Mail> Blocking.   

If they are not in the block senders list, do you know if they get any type of failed delivery notice when they try to send you email?






Eric_VZ Support 

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