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ruskm
Contributor
Contributor
Posts: 2
Registered: ‎01-17-2015

email

Message 1 of 4
(1,134 Views)

When I am online and want to check my email I click on EMAIl which directs me to my user name which I enter correctly then the page opens to my password next which is entered correctly and then...it should open my email and sometimes it does however the page often comes up w my password in the user name and asking for my password instead of opening to my email.

3 REPLIES 3
Verizon_Support
Employee Employee
Employee
Posts: 3,202
Registered: ‎04-10-2013

Re: email

Message 2 of 4
(1,079 Views)

Hi ruskm,

 

Try deleting your cookies, internet cache and resetting your web browser. Sometimes, this can just simply be an authentication error between the website and your web browser.

 

Thanks,

CJ

ruskm
Contributor
Contributor
Posts: 2
Registered: ‎01-17-2015

Re: email

Message 3 of 4
(1,001 Views)

how do I do that

TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,428
Registered: ‎05-16-2009

Re: email

Message 4 of 4
(982 Views)

Type in: HOW TO DELETE COOKIES

into your browser

Take it from there.

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
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