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Posts: 1
Registered: ‎04-13-2012


Message 1 of 2 (274 Views)

can't delete emails, help please

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: emails

Message 2 of 2 (270 Views)

It is probably a problem with your internet explorer.


Try some of these steps and then test after each one.   Most likely you have a problem with add-on's, and if you start internet explorer without add ons and then test, you will probably find that it works fine.


So try starting internet explorer without add ons. 

  • Click the Start button Picture of the Start button, click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).



If that doesn't work try some of the following steps outlined in this next article

Tips for solving problems when Internet Explorer crashes or stops working


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  • Check Email
  • Add or Change Services
  • Suspend My Service
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