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08-16-2012 06:51 PM
How can I to change my Yahoo password for my Verizon.net email account?
Every time I follow the Yahoo prompts, I end up where I change my verizon password - NOT my Yahoo account. And i can't seem to find my Yahoo account information to add an alternate account. It's like chasing my tail and I never get anywhere I need to be.
Solved! Go to Solution.
08-17-2012 06:48 PM
I've been having the same trouble. I can log in to Verizon with my username and password. I can get to my Yahoo mail from there without an additional login.
Trying from a client is failing. same username and password
Tried email@example.com + Password
name + password
Account '***': Connecting to POP3 server: incoming.yahoo.verizon.net...
[21:46:57] POP3< +OK hello from popgate-0.8.0.357900 pop102.vzn.mail.bf1.yahoo.com
[21:46:57] POP3> USER pat.callahan1
[21:46:57] POP3< +OK password required.
[21:46:57] POP3> PASS ********
[21:47:00] POP3< -ERR [AUTH] Incorrect username or password.
*** error occurred on authentication
*** Authentication failed.
Verizon support is no help. (You don't have a mac... You dont have Windows... Sorry No support )
08-18-2012 08:42 AM
..Actually after finding some other issues similar to mine, I contacted the online chat support. The Verizon server did not have yahoo as my mail option. It was apparent to the online chat person that I "obviously" did as Nagaraj could see it on my screen. The Email server folks updated my account and the logins/password was synced between Yahoo & Verizon.
There doesn't seem to be a user-initiated workaround..This must be done via support updates to your account. But once this was done, I was/am good to go.
I was very pleased with the person at the other end of chat for a Saturday morning - didn't make me go through all sorts of hoop-jumping to get a resolution - NICE! Not the "typical" support chat experience I envisioned.