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http 404

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KimB21
Contributor
Contributor
Posts: 3
Registered: ‎12-07-2016

http 404

Message 1 of 5
(1,349 Views)

http 404 keeps popping up as I try to connect to email.  Why?  or how can I fix this?  My email was working fine last night.

thanks

4 REPLIES 4
gwd
Contributor
Contributor
Posts: 3
Registered: ‎04-03-2010

Re: http 404

Message 2 of 5
(1,347 Views)

I am having the same problem.  Is the email system down?

KimB21
Contributor
Contributor
Posts: 3
Registered: ‎12-07-2016

Re: http 404

Message 3 of 5
(1,344 Views)

wish I knew... I've been trying to talk to a live person, for the past 35 minutes, grrr

ThiaB
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 238
Registered: ‎07-06-2016

Re: http 404

Message 4 of 5
(1,288 Views)

Hi KimB21,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

ThiaB
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 238
Registered: ‎07-06-2016

Re: http 404

Message 5 of 5
(1,287 Views)

Hi gwd,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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