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iphone cannot send verizon.net email

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Contributor
Posts: 1
Registered: ‎02-01-2011

iphone cannot send verizon.net email

Message 1 of 15 (32,014 Views)

Hi

I have had my iphone 3g for a while and the verizon.net account has worked.  Today, ?I receive emails but cannot send them.  I get the error message "Cannot Send Mail - the user name or password for abc@verizon.net is incorrect"

 

I have reviewed the account set-up, actually reset the iphone, deleted and reinstated the account.... Help!

 

Thanks!

14 REPLIES
Contributor
Posts: 2
Registered: ‎02-01-2011

Re: iphone cannot send verizon.net email

Message 2 of 15 (31,999 Views)

I'm having the same exact problem. . . reset phone and re-configured account to no avail. . .any ideas?!

Contributor
Posts: 1
Registered: ‎02-09-2011

Re: iphone cannot send verizon.net email

Message 3 of 15 (31,804 Views)

I am having the same problem. Tried deleting and resetting with no luck.

Contributor
Posts: 2
Registered: ‎02-10-2011

Re: iphone cannot send verizon.net email

Message 4 of 15 (31,779 Views)

I do not have an issue. Here are my settings

 

host = incoming.verizon.net

user name = full email address

smtp = outgoing.verizon.net

 

advanced>

no SSL

server port 110

authentication>password

Contributor
Posts: 6
Registered: ‎02-13-2011

Re: iphone cannot send verizon.net email

Message 5 of 15 (31,650 Views)

Hello, 

 

In this scenario, we have to change the port number to 587. Best of LUCK!!!

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: iphone cannot send verizon.net email

Message 6 of 15 (31,644 Views)

 


moose73 wrote:

"Cannot Send Mail - the user name or password for abc@verizon.net is incorrect"


 

for that specific error, are you able to login at www.myverizon.com with the same user name and password?

 

 

Incoming settings: 
POP Account Information: 
Name: The name you want in the header when you send mail 
Address: Your full email address-e.g., My.Address@verizon.net 
Description: anything you want (This will be the name in the list of mail accounts) 

Incoming Mail Server: 
Host Name: incoming.verizon.net 
User Name: the first part of your email address-e.g., My.Address 
Password: Your password to Verizon netmail or your desktop mail client 

Advanced: 
Incoming Settings 
Use SSL: Off 
Authentication: Password 
Delete from Server: your preference 
Server Port:110

 

 

make sure you can log in at www.myverizon.com first.

Contributor
Posts: 2
Registered: ‎06-02-2011

Re: iphone cannot send verizon.net email

Message 7 of 15 (29,939 Views)

I'm having the exact same problem and frankly, I'm tired of Verizon. I switched to FIOS from Comcast about one year ago and have not regretted a decision more, in the five decades I've been on this earth ! If it's not email on my computer and lack of compatibility with Outlook Express, it's my iPhone working fine one minute, then I can't send an email the next. In home agent is worthless and the chat sessions and even worse. The last guy I had took control over my computer and left me at the altar...I had to perform a system restore just to get it back to where it was when it started malfunctioning.

 

What a disaster.

Contributor
Posts: 2
Registered: ‎06-02-2011

Re: iphone cannot send verizon.net email

Message 8 of 15 (29,936 Views)

Those are my settings exactly and the piece of "****" service doesn't work.

 

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: iphone cannot send verizon.net email

Message 9 of 15 (29,927 Views)

follow the instructions here, and change one setting.

 

outgoing port should be changed to 587.

Gold Contributor II
Posts: 1,881
Registered: ‎05-27-2010
Device: iMac / iMac / iPhone
Plan: Preferred HD 75/75
Location: South Central, PA

Re: iphone cannot send verizon.net email

[ Edited ]
Message 10 of 15 (29,911 Views)

This is almost always the port 587 issue ... I've posted walkthrus of the iPhone configuration for Verizon on a number of occasions which can be found via the search window.   Here's one ....

 

http://forums.verizon.com/t5/Verizon-net-Email/How-to-set-up-Verizon-net-email-on-the-Apple-iPad-iPh...

 

 Note that you need to know if you are using the native "Verizon" experience or the "Yahoo" one.   The link takes you to the native experience configuration.  If you need the Yahoo one, follow the link within my post on that thread.

 

 

 

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