quick menu

iphone cannot send verizon.net email

iphone cannot send verizon.net email

Reply
Contributor waterville1
Contributor
Posts: 1
Registered: ‎05-03-2014
Message 11 of 15
(3,572 Views)

I had the same problem. I found the following solution: on your Iphone go to "settings", "mail, contacts, calendars", then go to your primary Verizon account (or any account on your phone that is not receiving emails). When the screen for that comes up, go to "Advanced" at the bottom, then "Authentication". There should be a chckmark next to "Password". In my case this checkmark somehow was removed and caused the problem. If this is the case, hit "Password" and the checkmark will appear. Save the settings and close out of settings. When I did this, all my emails dumped into my inbox.  Good luck.

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,299
Registered: ‎05-16-2009
Message 12 of 15
(3,571 Views)

I had the same problem today.

Here is what worked for me.

I deleted the account.

Added it again.

Shut down the iPad.

Did a test email to my VZ email.

I'm up and running again.

SUGGESTIONS:

MAKE SURE THAT YOU USE THE SAME USER NAME AND PASSWORD THAT YOU USE TO SIGN IN TO YOUR VZ ACCOUNT FROM OTHER COMPUTERS

DELETE ANY OLD EMAILS THAT ARE IN YOUR INBOX AT VZ OTHERWISE THEY WILL BE DOWNLOADED AGAIN TO YOUR iPad

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,796
Registered: ‎08-06-2008
Message 13 of 15
(3,533 Views)
Contributor whickey
Contributor
Posts: 1
Registered: ‎11-03-2014
Message 14 of 15
(2,986 Views)

Just off the phone with Verizon Tech.  After upgrading from 4S to 6+ the reason I couldn't send emails was that the password needed to be put into two places.  One for the out going mail and the other for the incoming mail.  When your mail server asking you to put in the correct password it only updates the incoming password on the iphone and not the outgoing.  Just go to >Settings>Mail, Contacts, Calendars>Verizon(what I called my mail account)>SMTP>smtp.verizon.net>Password and reenter your password

 

You would think the coder would have written code to do this for both incoming and outgoing servers; I get that some may use different passwords but I don't and serviously doubt anyone else would.

 

Hope this helps...

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,299
Registered: ‎05-16-2009
Message 15 of 15
(2,970 Views)

couldn't agree with you more !

Here is the latest set up for both my iPad 2 and Iphone 5 running iOs 8.1

SEE ATTACHMENT

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios