new sub-account email not working
jpmd70
Enthusiast - Level 1

Was to receive a phone call from a support Manager today (8/31/11).

Did not receive it.

Not surprised. (Will call you back with a solution, promise we will).

My sub-account email address of:{edited for privacy} is not working.

When I try to send to this email, the verizon email servers are giving me an error message: "this is an invalid email address"

When I send to {edited for privacy}it works.

I guess this "{edited for privacy}" is linked to "{edited for privacy}"?

Try to figure this one out.

Please fix this!

Re: new sub-account email not working
milhaus_vz
Contributor - Level 1

jpmd70,

I apologize for the improper handling of your concern.  We can help check into this issue for you.  I have sent you a PM to get more information and look forward to working with you on a resolution.

Verizon Support

^MRM

0 Likes
Re: new sub-account email not working
Bingo10
Enthusiast - Level 1

Having a similar problem. Cannot find out how to access the account....Good luck.

0 Likes