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Was to receive a phone call from a support Manager today (8/31/11).
Did not receive it.
Not surprised. (Will call you back with a solution, promise we will).
My sub-account email address of:{edited for privacy} is not working.
When I try to send to this email, the verizon email servers are giving me an error message: "this is an invalid email address"
When I send to {edited for privacy}it works.
I guess this "{edited for privacy}" is linked to "{edited for privacy}"?
Try to figure this one out.
Please fix this!
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jpmd70,
I apologize for the improper handling of your concern. We can help check into this issue for you. I have sent you a PM to get more information and look forward to working with you on a resolution.
Verizon Support
^MRM
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Having a similar problem. Cannot find out how to access the account....Good luck.