private message
kaznavour
Newbie

I received e-mail that I had a privte message inthe Verizon Forums that would be located at the envelope icon on the puper righhand side of the community; however, there is no envelope icon on the screen.  ??

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Re: private message
gs0b
Community Leader
Community Leader

Make sure you are logged into the forum.

Good Luck.

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Re: private message
ElizabethS
Moderator Emeritus

 . It is a small gold envelope on the upper right of the screen.

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Re: private message
disgusted2010
Enthusiast - Level 3

Got an mail that said I have a private message, but the "envelope" icon  is not in the upper RH corner of the community page.  I am at least the 2nd person who had this experience.  Verizon - what a bunch of amateurs,

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Re: private message
disgusted2010
Enthusiast - Level 3

NOT.

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Re: private message
ElizabethS
Moderator Emeritus

Your message shows as having been read.

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Re: private message
tns2
Community Leader
Community Leader

You can use this link

http://forums.verizon.com/t5/notes/privatenotespage

Note on the page it should show as an envelope. Gold shows unread email.  White when no new message.

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Re: private message
FWEhr
Contributor - Level 1

And on the first 10 pages I visited, trying in vain to see that icon, the icon is neither gold nor white. Instead it is invisible. Good luck finding that.

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Re: private message
tns2
Community Leader
Community Leader

You can always jump to it

http://forums.verizon.com/t5/notes/privatenotespage

Once my image is approved, notice the white envelope just below the red Searh button. in screen shot below.

image