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"Server incoming.verizon.net rejected your username and password"

"Server incoming.verizon.net rejected your username and password"

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Nickel Contributor
Nickel Contributor
Posts: 88
Registered: ‎11-15-2009
Message 1 of 6
(2,454 Views)

Just now, while trying to check for new email with my pop client, I started getting the error message "Server incoming.verizon.net rejected your username and password".  No changes have been made in the client since the last time it successfully retrieved email from this server which, according to the logs, was at 04:10:35 this morning.

 

Is anybody else having trouble checking pop mail?

5 REPLIES 5
Nickel Contributor
Nickel Contributor
Posts: 88
Registered: ‎11-15-2009
Message 2 of 6
(2,440 Views)

I should have mentioned that "incoming.verizon.net" is the email client's nickname for that account, the actual server it is trying to log in to is "pop.verizon.net".

Nickel Contributor
Nickel Contributor
Posts: 88
Registered: ‎11-15-2009
Message 3 of 6
(2,439 Views)

Looked at the settings in the email client again and noticed that the username for that particular sub-account did not include "@verizon.net" but the others did.  I added that and now it seems to be working.  It worked fine before without it, so why it suddenly decided it needed that today when it didn't before I don't know.

Nickel Contributor
Nickel Contributor
Posts: 88
Registered: ‎11-15-2009
Message 4 of 6
(2,280 Views)

It's now rejecting me again.  I am certain that the settings have not changed since the last time it was working.

Nickel Contributor
Nickel Contributor
Posts: 88
Registered: ‎11-15-2009
Message 5 of 6
(2,273 Views)

It's working again in my pop client, after I logged in through the web site.  Why it does this with one sub account and not the others is a mystery to me.

Contributor wallacecj
Contributor
Posts: 1
Registered: ‎08-01-2018
Message 6 of 6
(2,234 Views)

Same problem here.  Works some times and not others.  Checked passwords and account settings and they are correct.  Very frustrating.

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