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spam problem with new employer
mark_schlegel
Enthusiast - Level 3
‎03-19-2013 12:17 AM

I've going to be starting work at a new employer. When I send mails to them I was not seeing the response I expected. So I began to suspect my mails to them were going into their corporate spam filter's junk folder.  Sure enough I had someone there ask their IT people and she said they found my mails in their spam folder and the IT dept stated:

'Upon further analysis the sender has his mail client setup to look like another user. This flagged the

messages as SPAM.'

This didn't make any sense to me since I've examined the headers in messages to them and my address shows as my correct verizon.net address.  The only thing I found was that my Thunderbird (version 17.0.4 Linux x86_64) did have not have the "Reply-To:" string set to the same address as my verizon.net account (it had some integer on there like 54721668@verizon.net).  When I look in old mails I've sent, the "Reply-To:" was missing entirely. Now that I've changed the Reply-To: to be my basic address I can see it in the header in my outgoing mail.

I'm trying to get any ideas about what "sender has his mail client setup to look like another user" comment could mean since I don't see any incorrect address in there.

Mark

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Re: spam problem with new employer
ocean25
Specialist - Level 1
‎03-19-2013 07:54 AM
@mark_schlegel wrote:

I've going to be starting work at a new employer. When I send mails to them I was not seeing the response I expected. So I began to suspect my mails to them were going into their corporate spam filter's junk folder.  Sure enough I had someone there ask their IT people and she said they found my mails in their spam folder and the IT dept stated:

'Upon further analysis the sender has his mail client setup to look like another user. This flagged the

messages as SPAM.'

This didn't make any sense to me since I've examined the headers in messages to them and my address shows as my correct verizon.net address.  The only thing I found was that my Thunderbird (version 17.0.4 Linux x86_64) did have not have the "Reply-To:" string set to the same address as my verizon.net account (it had some integer on there like 54721668@verizon.net).  When I look in old mails I've sent, the "Reply-To:" was missing entirely. Now that I've changed the Reply-To: to be my basic address I can see it in the header in my outgoing mail.

I'm trying to get any ideas about what "sender has his mail client setup to look like another user" comment could mean since I don't see any incorrect address in there.

Mark

   Just have them add you to their "safe sender's list."

   Good luck